References
- AkaoY. (1990). Quality function deployment: Integrating customer requirements into product design (MazurG. H., Trans.). Cambridge, MA: Productivity Press.
- BerneE. (1973). The structure and dynamics of organizations and groups. New York: Ballantine. (Original work published 1963).
- CattellR. B. (1983). Structured personality—learning theory: A wholistic multivariate research approach. New York: Praeger.
- FalkowskiW.MunnK. (1989). Interrater agreement on driver questionnaire items. Transactional Analysis Journal, 19, 42–44.
- HammerM.ChampyJ. (1993). Reengineering the corporation: A manifesto for business revolution. New York: HarperBusiness.
- HartleyJ.MortimerJ. (1991). Simultaneous engineering. Bedsford, England: Industrial Newsletters.
- HaykinS. S. (1994). Neural networks: A comprehensive foundation. New York: Macmillan.
- HazellJ. W. (1989). Drivers as mediators of stress response. Transactional Analysis Journal, 79, 212–223.
- KleinM. (1985). Ten personality types. Transactional Analysis Journal, 15, 224–231.
- OaklandJ. S. (1991). Total quality management. London: Department of Trade (DTI).
- ReddyM. (1979). Handbook for TA users. Woburn Sands, Buckinghamshire, England: Author.
- RichE.KnightK. (1991). Artificial intelligence. New York: McGraw-Hill. (Original work published 1983).
- StickleyA.GrabotB. (1995). Fuzzy logic in team design. In RolstadisA.Benchmarking—Theory and practice (pp. 299–308). London: Chapman & Hall.
- ZadehL. A. (1978). Fuzzy sets as a basis for a theory of possibility. Fuzzy Sets and System, 1, 3–28.