The Service Industries Journal, Volume 41, Issue 3-4 (2021)

Browse this journal
Sample our Economics, Finance,Business & Industry journals, sign in here to start your access, latest two full volumes FREE to you for 14 days

The Service Industries Journal, Volume 41, Issue 3-4 (2021)

See all volumes and issues
Vol 44, 2024 Vol 43, 2023 Vol 42, 2022 Volume 41, 2021 Vol 40, 2020 Vol 39, 2019 Vol 38, 2018 Vol 37, 2017 Vol 36, 2016 Vol 35, 2015 Vol 34, 2014 Vol 33, 2013 Vol 32, 2012 Vol 31, 2011 Vol 30, 2010 Vol 29, 2009 Vol 28, 2008 Vol 27, 2007 Vol 26, 2006 Vol 25, 2005 Vol 24, 2004 Vol 23, 2003 Vol 22, 2002 Vol 21, 2001 Vol 20, 2000 Vol 19, 1999 Vol 18, 1998 Vol 17, 1997 Vol 16, 1996 Vol 15, 1995 Vol 14, 1994 Vol 13, 1993 Vol 12, 1992 Vol 11, 1991 Vol 10, 1990 Vol 9, 1989 Vol 8, 1988 Vol 7, 1987 Vol 6, 1986 Vol 5, 1985 Vol 4, 1984 Vol 3, 1983 Vol 2, 1982 Vol 1, 1981
Download citations Download PDFs Download issue

Articles

Article
A review of customer citizenship behaviors in the service context
Taeshik Gong & Youjae Yi
Pages: 169-199
Published online: 20 Oct 2019
AbstractforA review of customer citizenship behaviors in the service context | Full Text | References | PDF (2.3 MB) | EPUB
  • 2537 Views
  • 73 CrossRef citations
  • 0Altmetric
Article
A transformative approach to corporate social responsibility: an antidote to corporate hypocrisy
Mauricio Losada-Otálora & Linda Alkire (née Nasr)
Pages: 200-222
Published online: 19 Aug 2019
AbstractforA transformative approach to corporate social responsibility: an antidote to corporate hypocrisy | Full Text | References | PDF (1.8 MB) | EPUB
  • 1211 Views
  • 21 CrossRef citations
  • 0Altmetric
Article
Improving well-being via adaptive reuse: transformative repurposed service organizations
Mark S. Rosenbaum, Kathy (Kawon) Kim, Germán Contreras Ramirez, Augusto Rodríguez Orejuela & Joohyung Park
Pages: 223-247
Published online: 21 May 2019
AbstractforImproving well-being via adaptive reuse: transformative repurposed service organizations | Full Text | References | PDF (1.9 MB) | EPUB
  • 873 Views
  • 16 CrossRef citations
  • 0Altmetric
Article
The impact of service quality and customer satisfaction on consumer spending in wineries
Kyuho Lee, Melih Madanoglu, Inhyuck “Steve” Ha & Anisya Fritz
Pages: 248-260
Published online: 31 May 2018
AbstractforThe impact of service quality and customer satisfaction on consumer spending in wineries | Full Text | References | PDF (1 MB) | EPUB
  • 670 Views
  • 10 CrossRef citations
  • 0Altmetric
Article
Different channels for different services: information sources for services with search, experience and credence attributes
Raquel Chocarro, Monica Cortinas & Maria Luisa Villanueva
Pages: 261-284
Published online: 10 Aug 2018
AbstractforDifferent channels for different services: information sources for services with search, experience and credence attributes | Full Text | References | PDF (2 MB) | EPUB
  • 754 Views
  • 12 CrossRef citations
  • 0Altmetric
Article
Effects of post-trip eudaimonic reflections on affect, self-transcendence and philanthropy
Michael L. Lengieza, Janet K. Swim & Carter A. Hunt
Pages: 285-306
Published online: 09 Jul 2019
AbstractforEffects of post-trip eudaimonic reflections on affect, self-transcendence and philanthropy | Full Text | References | PDF (1.7 MB) | EPUB
  • 999 Views
  • 22 CrossRef citations
  • 0Altmetric

Explore articles

Explore the most recently published articles

Empowering employee creativity in service organizations: unlocking the role of ownership, employee vitality and supportive leadership
Edem Maxwell Azila-Gbettor et al.
Article | Published online: 4 Jul 2024
Brand transgression in corporate social responsibility era: empirical evidence from hospitality industry
Anzar Ahmed et al.
Article | Published online: 2 Jul 2024
Ethics in services: an historical perspective and new research arcs
Eileen Bridges
Editorial | Published online: 2 Jul 2024
Free Access
Ageing and wellbeing co-creation: systematic literature review and future avenues for Transformative Service Researchers
Md H Asibur Rahman et al.
Article | Published online: 29 Jun 2024
Open Access
View all latest articles