The Service Industries Journal, Volume 43, Issue 1-2 (2023)

Browse this journal
Sample our Economics, Finance,Business & Industry journals, sign in here to start your access, latest two full volumes FREE to you for 14 days

The Service Industries Journal, Volume 43, Issue 1-2 (2023)

See all volumes and issues
Vol 44, 2024 Volume 43, 2023 Vol 42, 2022 Vol 41, 2021 Vol 40, 2020 Vol 39, 2019 Vol 38, 2018 Vol 37, 2017 Vol 36, 2016 Vol 35, 2015 Vol 34, 2014 Vol 33, 2013 Vol 32, 2012 Vol 31, 2011 Vol 30, 2010 Vol 29, 2009 Vol 28, 2008 Vol 27, 2007 Vol 26, 2006 Vol 25, 2005 Vol 24, 2004 Vol 23, 2003 Vol 22, 2002 Vol 21, 2001 Vol 20, 2000 Vol 19, 1999 Vol 18, 1998 Vol 17, 1997 Vol 16, 1996 Vol 15, 1995 Vol 14, 1994 Vol 13, 1993 Vol 12, 1992 Vol 11, 1991 Vol 10, 1990 Vol 9, 1989 Vol 8, 1988 Vol 7, 1987 Vol 6, 1986 Vol 5, 1985 Vol 4, 1984 Vol 3, 1983 Vol 2, 1982 Vol 1, 1981
Download citations Download PDFs Download issue

Articles

Article
An integrative framework for business model innovation in the tourism industry旅游业商业模式创新的综合框架
Sascha Kraus, Andreas Kallmuenzer, Dominik K. Kanbach, Peter M. Krysta & Maurice M. Steinhoff
Pages: 1-23
Published online: 27 Sep 2022
AbstractforAn integrative framework for business model innovation in the tourism industry旅游业商业模式创新的综合框架 | Full Text | References | PDF (2.4 MB) | EPUB
  • 849 Views
  • 7 CrossRef citations
  • 0Altmetric
Article
Employees’ CSR attributions and pro-environmental behaviors in the hotel industry: the key role of female supervisors
Guadalupe Vila-Vázquez, Carmen Castro-Casal & Adolfo Carballo-Penela
Pages: 24-42
Published online: 21 Feb 2022
AbstractforEmployees’ CSR attributions and pro-environmental behaviors in the hotel industry: the key role of female supervisors | Full Text | References | PDF (1.8 MB) | EPUB
  • 1057 Views
  • 11 CrossRef citations
  • 0Altmetric
Article
Does green inclusive leadership promote hospitality employees’ pro-environmental behaviors? The mediating role of climate for green initiative
Wael Mohammed Thabet, Kamal Badar, Mohammed Aboramadan & Ahmad Abualigah
Pages: 43-63
Published online: 16 Sep 2022
AbstractforDoes green inclusive leadership promote hospitality employees’ pro-environmental behaviors? The mediating role of climate for green initiative | Full Text | References | PDF (1.9 MB) | EPUB
  • 1921 Views
  • 19 CrossRef citations
  • 0Altmetric
Article
Pre-service recovery: impact on customer satisfaction and acceptable waiting time
Jin Qin, Fengqin Xu & Rui Wang
Pages: 64-84
Published online: 23 Sep 2019
AbstractforPre-service recovery: impact on customer satisfaction and acceptable waiting time | Full Text | References | PDF (1.5 MB) | EPUB | Supplemental
  • 920 Views
  • 2 CrossRef citations
  • 0Altmetric
Article
Interaction between functional and relational service quality: hierarchy vs. compensation
Vicente Martínez-Tur, Yolanda Estreder, Inés Tomás, José Ramos & Oto Luque
Pages: 85-103
Published online: 04 Jul 2018
AbstractforInteraction between functional and relational service quality: hierarchy vs. compensation | Full Text | References | PDF (1.8 MB) | EPUB
  • 540 Views
  • 4 CrossRef citations
  • 0Altmetric
Article
Anticipated emotion in planned versus unplanned purchase: scale development and validation
Sohel Ahmed & Ding Hooi Ting
Pages: 104-123
Published online: 17 Jun 2020
AbstractforAnticipated emotion in planned versus unplanned purchase: scale development and validation | Full Text | References | PDF (1.7 MB) | EPUB
  • 713 Views
  • 3 CrossRef citations
  • 0Altmetric

Explore articles