The Service Industries Journal, Volume 9, Issue 2 (1989)

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The Service Industries Journal, Volume 9, Issue 2 (1989)

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Original Articles

Article
The Changing Landscape of the Financial Services Industry in Canada: Some Implications for Managers
Gordon F. Boreham
Pages: 191-204
Published online: 20 Aug 2006
AbstractforThe Changing Landscape of the Financial Services Industry in Canada: Some Implications for Managers | References | PDF (878.7 KB)
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Article
Process Moments of Trust: Analysis and Strategy
David A. Collier
Pages: 205-222
Published online: 20 Aug 2006
AbstractforProcess Moments of Trust: Analysis and Strategy | References | PDF (971.6 KB)
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Article
Small Country Hotels and Hotel Award Schemes as a Measurement of Service Quality
Roger J. Callan
Pages: 223-246
Published online: 20 Aug 2006
AbstractforSmall Country Hotels and Hotel Award Schemes as a Measurement of Service Quality | References | PDF (928 KB)
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Article
Customer Service and Operations Management in Service Businesses
Colin G. Armistead
Pages: 247-260
Published online: 20 Aug 2006
AbstractforCustomer Service and Operations Management in Service Businesses | References | PDF (618 KB)
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Article
The Growth of Services: Some Social and Geographical Implications
Sharon Hallett
Pages: 261-279
Published online: 20 Aug 2006
AbstractforThe Growth of Services: Some Social and Geographical Implications | References | PDF (1 MB)
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Article
A Comparison of Advertising Practices within the Accounting Profession
A. Diamantopoulos, S. O'Donohoe & J. Lane
Pages: 280-296
Published online: 20 Aug 2006
AbstractforA Comparison of Advertising Practices within the Accounting Profession | References | PDF (828.9 KB)
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Article
Greek Marketing Strategies in the European Tourism Market
Socrates I. Papadopoulos
Pages: 297-314
Published online: 20 Aug 2006
AbstractforGreek Marketing Strategies in the European Tourism Market | References | PDF (1 MB)
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Miscellany

Current Research and Developments
Pages: 315-321
Published online: 20 Aug 2006
First Page PreviewforCurrent Research and Developments | PDF (328.7 KB)
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Book Reviews

Book Review
Book Reviews
G. C. Moores
Pages: 322-323
Published online: 20 Aug 2006
CitationforBook Reviews | PDF (128.8 KB)
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Book Review
Book Reviews
C. Pattinson
Pages: 323-324
Published online: 20 Aug 2006
CitationforBook Reviews | PDF (133.6 KB)
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Book Review
Book Reviews
Rick Burne
Pages: 324-326
Published online: 20 Aug 2006
First Page PreviewforBook Reviews | References | PDF (202.6 KB)
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Book Review
Book Reviews
Barry Howcroft
Pages: 326-328
Published online: 20 Aug 2006
First Page PreviewforBook Reviews | PDF (198.6 KB)
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Book Review
Book Reviews
D. Bruce Cherry
Pages: 328-329
Published online: 20 Aug 2006
CitationforBook Reviews | PDF (129.8 KB)
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Book Review
Book Reviews
Leonard A. Goldstone
Page: 329
Published online: 20 Aug 2006
CitationforBook Reviews | PDF (66.6 KB)
  • 6 Views
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Book Review
Book Reviews
P. F. Cullen
Page: 330
Published online: 20 Aug 2006
CitationforBook Reviews | PDF (70.9 KB)
  • 4 Views
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Book Review
Book Reviews
Gary Akehurst
Pages: 330-331
Published online: 20 Aug 2006
CitationforBook Reviews | PDF (117.7 KB)
  • 4 Views
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