The Service Industries Journal, Volume 9, Issue 4 (1989)

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The Service Industries Journal, Volume 9, Issue 4 (1989)

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Original Articles

Article
Canada's International Transactions in Services
Hugh Henderson
Pages: 1-13
Published online: 28 Jul 2006
AbstractforCanada's International Transactions in Services | References | PDF (660.2 KB)
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Article
Canada's Ageing Population and Projected Changes in Value Orientations and the Demand for Urban Services
Thomas E. Muller
Pages: 14-28
Published online: 28 Jul 2006
AbstractforCanada's Ageing Population and Projected Changes in Value Orientations and the Demand for Urban Services | References | PDF (727.5 KB)
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Article
Consumer Satisfaction with Government Services
Victor J. Roth & Lorne Bozinoff
Pages: 29-43
Published online: 28 Jul 2006
AbstractforConsumer Satisfaction with Government Services | References | PDF (742.4 KB)
  • 24 Views
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Article
Accessibility and Quality in Higher Education
Sid N. Gilbert & Frederick T. Evers
Pages: 44-62
Published online: 28 Jul 2006
AbstractforAccessibility and Quality in Higher Education | References | PDF (1,010.9 KB)
  • 21 Views
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Article
Issues and Opportunities in the Professional Services
Jerry S. White
Pages: 63-70
Published online: 28 Jul 2006
AbstractforIssues and Opportunities in the Professional Services | PDF (477.7 KB)
  • 10 Views
  • 1 CrossRef citations
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Article
The Impact of CAD on Consulting Engineering Firms: A Survey of CAD Users and Non-users
John Haywood-Farmer & Neil F. Hill
Pages: 71-89
Published online: 28 Jul 2006
AbstractforThe Impact of CAD on Consulting Engineering Firms: A Survey of CAD Users and Non-users | References | PDF (1.1 MB)
  • 13 Views
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Article
The Rise of Non-Bank Financial Conglomerates: A Major Trend in the Unfolding Financial Services Sector of the Canadian Economy
Gordon F. Boreham
Pages: 90-105
Published online: 28 Jul 2006
AbstractforThe Rise of Non-Bank Financial Conglomerates: A Major Trend in the Unfolding Financial Services Sector of the Canadian Economy | References | PDF (1 MB)
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Article
Telecommunications Services in Canada: The Changing Policy and Regulatory Context
R. Brian Woodrow
Pages: 106-127
Published online: 28 Jul 2006
AbstractforTelecommunications Services in Canada: The Changing Policy and Regulatory Context | References | PDF (1.4 MB)
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Article
Tracking a Growth Industry: The Development of Marketing Research Services in Canada
James G. Barnes
Pages: 128-142
Published online: 28 Jul 2006
AbstractforTracking a Growth Industry: The Development of Marketing Research Services in Canada | References | PDF (964.2 KB)
  • 5 Views
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Article
The Business of High Culture: Marketing the Performing Arts in Canada
Brenda Gainer
Pages: 143-160
Published online: 28 Jul 2006
AbstractforThe Business of High Culture: Marketing the Performing Arts in Canada | References | PDF (1.2 MB)
  • 85 Views
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Article
The Role of Non-verbal Communication in Service Provision and Representation
M. S. Sommers, D. W. Greeno & D. Boag
Pages: 162-173
Published online: 28 Jul 2006
AbstractforThe Role of Non-verbal Communication in Service Provision and Representation | References | PDF (633.1 KB)
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Article
Book Reviews
Peter Johnson
Pages: 174-175
Published online: 28 Jul 2006
CitationforBook Reviews | PDF (137.2 KB)
  • 4 Views
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Article
Book Reviews
David A. Kirby
Pages: 175-176
Published online: 28 Jul 2006
CitationforBook Reviews | PDF (141 KB)
  • 4 Views
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Article
Book Reviews
David A. Kirby
Pages: 176-177
Published online: 28 Jul 2006
CitationforBook Reviews | PDF (140.2 KB)
  • 6 Views
  • 0 CrossRef citations
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Article
Book Reviews
Yvonne Guerrier
Pages: 177-179
Published online: 28 Jul 2006
First Page PreviewforBook Reviews | References | PDF (210.7 KB)
  • 6 Views
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Article
Book Reviews
Kevin Theakston
Pages: 179-181
Published online: 28 Jul 2006
First Page PreviewforBook Reviews | References | PDF (211 KB)
  • 5 Views
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Article
Book Reviews
O. Robinson
Pages: 181-182
Published online: 28 Jul 2006
CitationforBook Reviews | PDF (141.6 KB)
  • 4 Views
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Article
Book Reviews
Clare Kelliher
Pages: 182-183
Published online: 28 Jul 2006
First Page PreviewforBook Reviews | PDF (207.7 KB)
  • 4 Views
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Article
Book Reviews
Clare Kelliher
Pages: 184-185
Published online: 28 Jul 2006
CitationforBook Reviews | PDF (135.1 KB)
  • 8 Views
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Article
Book Reviews
Len Williams
Pages: 186-187
Published online: 28 Jul 2006
CitationforBook Reviews | PDF (141.5 KB)
  • 4 Views
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Article
Book Reviews
Simon Peck
Pages: 187-188
Published online: 28 Jul 2006
CitationforBook Reviews | PDF (134 KB)
  • 4 Views
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Article
Book Reviews
Jacky Pack
Pages: 188-189
Published online: 28 Jul 2006
CitationforBook Reviews | PDF (132.6 KB)
  • 4 Views
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Article
Book Reviews
Peter Cullen
Pages: 189-191
Published online: 28 Jul 2006
First Page PreviewforBook Reviews | PDF (204.5 KB)
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Article
Book Reviews
S. M. Jackson
Pages: 191-192
Published online: 28 Jul 2006
CitationforBook Reviews | PDF (142.2 KB)
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Article
Book Reviews
Ian Partington
Pages: 192-194
Published online: 28 Jul 2006
First Page PreviewforBook Reviews | PDF (214.2 KB)
  • 4 Views
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Article
Book Reviews
J. B. Howcroft
Pages: 194-196
Published online: 28 Jul 2006
First Page PreviewforBook Reviews | PDF (213.2 KB)
  • 5 Views
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Article
Book Reviews
Rodney Wilson
Pages: 196-197
Published online: 28 Jul 2006
CitationforBook Reviews | PDF (136.8 KB)
  • 4 Views
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Article
Book Reviews
Leigh Sparks
Pages: 197-199
Published online: 28 Jul 2006
First Page PreviewforBook Reviews | PDF (213.3 KB)
  • 5 Views
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Article
Book Reviews
David A. Kirby
Page: 200
Published online: 28 Jul 2006
CitationforBook Reviews | References | PDF (71.6 KB)
  • 4 Views
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Article
Book Reviews
David A. Kirby
Page: 201
Published online: 28 Jul 2006
CitationforBook Reviews | References | PDF (62.9 KB)
  • 13 Views
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Article
Book Reviews
David A. Kirby
Page: 202
Published online: 28 Jul 2006
CitationforBook Reviews | References | PDF (68.5 KB)
  • 5 Views
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