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Journal of Quality Assurance in Hospitality & Tourism
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Volume 1, Issue 2

Journal of Quality Assurance in Hospitality & Tourism

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Journal of Quality Assurance in Hospitality & Tourism, Volume 1, Issue 2 (2000)

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Journal of Quality Assurance in Hospitality & Tourism, Volume 1, Issue 2 (2000)

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PERSPECTIVES

Strategy Implementation and Quality Improvement Process

An Important Research Perspective

Sungsoo Pyo

Pages: 1-7

Published online: 13 Oct 2008

AbstractforStrategy Implementation and Quality Improvement Process | References | PDF (79.3 KB)

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ARTICLES

Article

An Assessment of Service Quality in a Nature-Based Tourism Setting

Kenneth F. Backman, Sheila J. Backman & Joanne Malinovsky

Pages: 9-29

Published online: 13 Oct 2008

AbstractforAn Assessment of Service Quality in a Nature-Based Tourism Setting | References | PDF (125.3 KB)

134 Views
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Original Articles

Article

Service Quality

A Self-Perpetuating Concept?

Szilvia Gyimóthy

Pages: 31-57

Published online: 13 Oct 2008

AbstractforService Quality | References | PDF (160.4 KB)

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Article

The Impact of Cultural Distance on Perceived Service Quality Gaps

The Case of Alpine Tourism

Klaus Weiermair & Matthias Fuchs

Pages: 59-75

Published online: 13 Oct 2008

AbstractforThe Impact of Cultural Distance on Perceived Service Quality Gaps | References | PDF (131.2 KB)

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Article

Profiling for the High-Performance Workplace

A Case Study Example

John A. Williams & Fred J. Demicco

Pages: 77-88

Published online: 13 Oct 2008

AbstractforProfiling for the High-Performance Workplace | References | PDF (83.4 KB)

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PUBLICATION REVIEW

Review Article

PUBLICATION REVIEW

Pages: 89-112

Published online: 13 Oct 2008

First Page PreviewforPUBLICATION REVIEW | PDF (125 KB)

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