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The Service Industries Journal Volume 43, 2023 - Issue 7-8
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Articles

The mediating role of organizational learning capability and resilience in the error management culture-service innovation link and the contingent effect of error frequency

组织学习能力和复原力在错误管理文化-服务创新联系中的中介作用以及错误频率的偶然影响

Ali E. Akgüna Faculty of Economic and Administrative Sciences, Yildiz Technical University, Istanbul, TurkeyCorrespondence[email protected]
[email protected]
,
Halit Keskina Faculty of Economic and Administrative Sciences, Yildiz Technical University, Istanbul, Turkey
,
Zeynep Aksoya Faculty of Economic and Administrative Sciences, Yildiz Technical University, Istanbul, Turkey
,
Selahaddin Samil Fidana Faculty of Economic and Administrative Sciences, Yildiz Technical University, Istanbul, Turkey
&
Suleyman Yigitalb Albaraka Türk Participation Bank, Istanbul, Turkey
Pages 525-554 | Received 04 Aug 2021, Accepted 31 Mar 2022, Published online: 10 Apr 2022

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Thac Dang-Van, Jianming Wang, Le Van Huy & Ninh Nguyen. (2024) Effects of internal strategic resources and capabilities on service innovation. Journal of Hospitality Marketing & Management 33:1, pages 112-144.
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Michael Yao-Ping Peng, Owais Anwar Golra, Majid Khan, Thomas Garavan, Yong-Sheng Chang & Muhammad Usman. (2023) Unlearning in service contexts: a moderated-mediation model. The Service Industries Journal 0:0, pages 1-21.
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Jiawen Chen & Linlin Liu. (2022) Effectuation, SME service innovation, and business customers’ value perception. The Service Industries Journal 0:0, pages 1-36.
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Vânia Cristina Ferreira, Giancarlo Gomes & Felipe Mendes Borini. Importance of human factors to innovation and organizational performance. Technology Analysis & Strategic Management 0:0, pages 1-15.
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Jiawen Chen & Linlin Liu. Social media usage for service innovation: a resilience perspective. The Service Industries Journal 0:0, pages 1-22.
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Articles from other publishers (10)

JAIME DAGOSTIM PICOLO, GOMES GIANCARLO, GÉRSON TONTINI & JORGE JOSÉ MARTINS RODRIGUES. (2024) THE EFFECTS OF WORK-LIFE BALANCE, ORGANISATIONAL LEARNING CAPABILITY, AND TRANSFORMATIONAL LEADERSHIP ON PRODUCT INNOVATION PERFORMANCE. International Journal of Innovation Management.
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Hayat Ayar Şentürk & Kaan Tuğrul Özkan. (2023) The relationships among the logic of value innovation, strategic decisions and market-driven factors. Journal of Business & Industrial Marketing 38:12, pages 2643-2654.
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Banta Karollah, Vilzati Juned, Eliana & Nurbismi. (2023) The Effect of Relation Between Digital Leadership and Learning Organization on the Individual Performance of SMEs. Journal of Law and Sustainable Development 11:9, pages e1306.
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Shan Jiang, Jun Wang, Ruilin Zhang & Ou Liu. (2023) Innovation climate for individual motivation and innovation performance: Is innovative behavior a missing link?. Journal of Innovation & Knowledge 8:4, pages 100440.
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Hangsheng Yang, Min Tang & Ju Huang. (2023) Can Female Executives Enhance Organizational Resilience? Evidence from China during the COVID-19 Pandemic. Sustainability 15:18, pages 13532.
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Şerife KUZGUN & Ebru GÖZÜKARA. (2023) ÖRGÜTSEL DAYANIKLILIK KAPASİTESİ, YEŞİL YENİLİK, ALGILANAN YEŞİL ÖRGÜTSEL DAVRANIŞ VE SÜRDÜRÜLEBİLİRLİK PERFORMANSI ARASINDAKİ İLİŞKİLER: İSO 500 UYGULAMASITHE RELATIONSHIP AMONGST ORGANIZATIONAL RESILIENCE CAPACITY, GREEN INNOVATION, PERCEIVED GREEN ORGANIZATIONAL BEHAVIOR AND SUSTAINABILITY PERFORMANCE: A CASE STUDY OF ICI 500. Yönetim Bilimleri Dergisi 21:49, pages 399-432.
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Mileidy Alvarez-Melgarejo, Albeiro Beltrán-Díaz & Martha Liliana Torres-Barreto. (2023) Determinantes de la innovación en procesos. Un análisis desde las capacidades de aprendizaje y adaptación. Innovar 34:91.
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Yasmine YahiaMarzouk. 2023. Integrating Digital Health Strategies for Effective Administration. Integrating Digital Health Strategies for Effective Administration 247 280 .
Ali Falah Dalain. (2023) Nurturing Employee Engagement at Workplace and Organizational Innovation in Time of Crisis With Moderating Effect of Servant Leadership. SAGE Open 13:2, pages 215824402311751.
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Ruhong Liu, Jing Long & Longjun Liu. (2022) Seeking the resilience of service firms: a strategic learning process based on digital platform capability. Journal of Services Marketing 37:3, pages 371-391.
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