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Original Articles

Beyond Accuracy: What Data Quality Means to Data Consumers

Pages 5-33 | Published online: 11 Dec 2015

Keep up to date with the latest research on this topic with citation updates for this article.

Read on this site (113)

Ming Wei, Yanting Wang, Xinping Zhang, Xiaojun Xu & Yan Li. (2023) The Impact of Information Quality of Antimicrobial Susceptibility Test Report on the Rational Antimicrobial Use: A Retrospective Study. Infection and Drug Resistance 16, pages 6965-6974.
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Michael J. Cuellar, H. Takeda & D. T. Truex$suffix/text()$suffix/text(). (2023) Are Ranked Journal Lists Effective Determiners of Article Quality?. Journal of Computer Information Systems 0:0, pages 1-14.
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Zi Xuan Chan, Huiyue Ye, Junhua Li & Lexi Dan Wei. (2023) To go or not to go? Exhibition attendees’ risk perception of COVID-19: Evidence from three Asian regions. Journal of Convention & Event Tourism 24:4, pages 318-340.
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Sandra Matos, Susana Jorge & Patricia Moura e Sá. (2023) Measuring the Quality of the Strategic Financial Planning Information (Q-FPI) in the Local Government. International Journal of Public Administration 46:10, pages 671-688.
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Linda M. Pittenger, Aaron M. Glassman, Stacey Mumbower, Daisha M. Merritt & Denise Bollenback. (2023) Bounded Rationality: Managerial Decision-Making and Data. Journal of Computer Information Systems 63:4, pages 890-903.
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Dennis D. Fehrenbacher, Alessandro Ghio & Martin Weisner. (2023) Advice Utilization From Predictive Analytics Tools: The Trend is Your Friend. European Accounting Review 32:3, pages 637-662.
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Mahima Shukla, Richa Misra, Renuka Mahajan & Rahul Gupta. (2023) Applying the SOBC Paradigm to Reinterpret the Online Grocery Shopping Experience for the Senior Population. Journal of Food Products Marketing 29:4, pages 115-137.
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R. Ghasemy Yaghin. (2023) Data visibility, sourcing flexibility, and pricing decisions in supply chains. Journal of the Operational Research Society 0:0, pages 1-17.
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Jaeyoung An, Choong C. Lee & Nayeon Kwak. (2023) A STUDY ON CONTENT CREATOR COMPETENCIES INFLUENCING YOUTUBE CHANNEL LOYALTY AND VIEWING SATISFACTION. Journal of Organizational Computing and Electronic Commerce 33:1-2, pages 70-95.
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Da Xu, Paul Jen-Hwa Hu & Xiao Fang. (2023) Deep Learning-Based Imputation Method to Enhance Crowdsourced Data on Online Business Directory Platforms for Improved Services. Journal of Management Information Systems 40:2, pages 624-654.
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Mohammad Javad Ershadi, Seyed Taghi Akhavan Niaki, Amir Azizi, Aynaz Ashtarian Esfahani & Reza Edris Abadi. (2023) Monitoring data quality using hoteling multivariate control chart. Communications in Statistics - Simulation and Computation 52:4, pages 1591-1606.
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Zi-Ting Yang, Wen-Qi Ruan, Shu-Ning Zhang & Fang Deng. (2023) The charm of emojis: the heterogeneous effects of emoji use on users’ intention to share in online tourism rumor correction. Asia Pacific Journal of Tourism Research 28:3, pages 212-233.
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Paphada Tatpornpan, Pattarawan Mai Prasarnphanich & Chiraphol New Chiyachantana. (2023) Information Quality of Investment Services with Social Media. Journal of Computer Information Systems 63:2, pages 310-321.
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Xuemei Huang & Jing Fan. (2023) Understand the Impact of Technology Feature in Online Health Communities: Why the Representation of Information Matters. International Journal of Human–Computer Interaction 39:4, pages 691-706.
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Dariyoush Jamshidi, Alireza Rousta & Reza Shafei. (2023) Social media destination information features and destination loyalty: does perceived coolness and memorable tourism experiences matter?. Current Issues in Tourism 26:3, pages 407-428.
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Jeffrey K Luttrull & Gerry Gray. (2022) Real World Data Comparison of Standard Care vs SDM Laser Vision Protection Therapy for Prevention of Neovascular AMD. Clinical Ophthalmology 16, pages 1555-1568.
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Yu Gong, Tianyu Zhang, Peiwu Dong, Xiangfeng Chen & Yangyan Shi. (2022) Innovation adoption of blockchain technology in supply chain finance. Production Planning & Control 0:0, pages 1-17.
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Jinfeng Lou, Weisheng Lu, Jinying Xu, Xiao Li & Jing Wang. (2022) Nomenclature for offsite construction. Building Research & Information 50:8, pages 894-908.
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Wanli Xing & Xianhui Wang. (2022) Understanding students’ effective use of data in the age of big data in higher education. Behaviour & Information Technology 41:12, pages 2560-2577.
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Yeobin Yoon & Bum Kim. (2022) Sensitivity of COVID-19 analysis results focusing on data source, time, and region. Asian Journal of Political Science 30:2, pages 203-225.
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Pooja Kumari & R. Sangeetha. (2022) How Does Electronic Word of Mouth Impact Green Hotel Booking Intention?. Services Marketing Quarterly 43:2, pages 146-165.
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Jonas Wanner, Lukas-Valentin Herm, Kai Heinrich & Christian Janiesch. (2022) A social evaluation of the perceived goodness of explainability in machine learning. Journal of Business Analytics 5:1, pages 29-50.
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Martin Fadler & Christine Legner. (2022) Data ownership revisited: clarifying data accountabilities in times of big data and analytics. Journal of Business Analytics 5:1, pages 123-139.
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Mohammad Alamgir Hossain, Shams Rahman, Mohammed Quaddus, Elsie Hooi & Abdus-Samad Olanrewaju. (2021) Factors Affecting Performance of Open Government Data Initiatives: A Multi-Method Approach Using Sem and FSQCA. Journal of Organizational Computing and Electronic Commerce 31:4, pages 300-319.
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Xiang Wu, Jie Xiong, Jie Yan & Yang Wang. (2021) Perceived quality of traceability information and its effect on purchase intention towards organic food. Journal of Marketing Management 37:13-14, pages 1267-1286.
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André M. Carvalho, Paulo Sampaio, Eric Rebentisch & Pedro Saraiva. (2021) 35 years of excellence, and perspectives ahead for excellence 4.0. Total Quality Management & Business Excellence 32:11-12, pages 1215-1248.
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Stefan Hirschmeier & Vanessa Beule. (2021) Characteristics of the Classic Radio Experience Perceived by Young Listeners and Design Implications for Their Digital Transformation. Journal of Radio & Audio Media 28:2, pages 231-253.
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Victoria Nacarelli & David Gefen. (2021) Trustworthiness and the Adoption of Business Analytics. Information Systems Management 38:3, pages 185-199.
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Aleksi Aaltonen, Cristina Alaimo & Jannis Kallinikos. (2021) The Making of Data Commodities: Data Analytics as an Embedded Process. Journal of Management Information Systems 38:2, pages 401-429.
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Phetvaroon Kullada & Crysantina R. Michelle Kurniadjie. (2021) Examining the Influence of Digital Information Quality on Tourists’ Experience. Journal of Quality Assurance in Hospitality & Tourism 22:2, pages 191-217.
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Hafizul Islam, Charles Jebarajakirthy & Amit Shankar. (2021) An experimental based investigation into the effects of website interactivity on customer behavior in on-line purchase context. Journal of Strategic Marketing 29:2, pages 117-140.
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Zhuomin Shi, Caiyun Zhang & Liangyu Wu. (2020) Sales or reviews, which matters more to consumer preference and online advertising? – evidence from eye-tracking and self-reporting. International Journal of Advertising 39:8, pages 1274-1300.
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Maribel Rodríguez, Samalgul Nassanbekova, Leonor M. Pérez & Nazym Uruzbayeva. (2020) The impact of information quality in DMOs’ Facebook pages on the formation of destination image in the Silk Road: the case of Almaty, Kazakhstan. Current Issues in Tourism 23:13, pages 1587-1592.
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Johannes Weibl & Thomas Hess. (2020) Turning Data into Value – Exploring the Role of Synergy in Leveraging Value among Data. Information Systems Management 37:3, pages 227-239.
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Samaneh Beheshti-Kashi. (2020) Development of a social media process model for fashion and apparel supply chain decisions. Cyber-Physical Systems 6:2, pages 76-95.
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G. Rejikumar, A. Aswathy Asokan & V. Raja Sreedharan. (2020) Impact of data-driven decision-making in Lean Six Sigma: an empirical analysis. Total Quality Management & Business Excellence 31:3-4, pages 279-296.
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Maximilian Ruessmann, Thomas Hellebrandt, Ina Heine, Ulrich Huber, Vanya Telpis, Paul Rutten & Robert H. Schmitt. (2020) Performance measurement of the complaint and failure management process. Quality Management Journal 27:1, pages 2-20.
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W. Zong, F. Wu & P.P. Feng. (2019) Improving data quality during ERP implementation based on information product map. Enterprise Information Systems 13:9, pages 1275-1291.
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Árpad Barsi, Zsófia Kugler, Attila Juhász, György Szabó, Carlo Batini, Hussein Abdulmuttalib, Guoman Huang & Huanfeng Shen. (2019) Remote sensing data quality model: from data sources to lifecycle phases. International Journal of Image and Data Fusion 10:4, pages 280-299.
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Jieun Lee & Ilyoo B. Hong. (2019) Consumer’s Electronic Word-of-Mouth Adoption: The Trust Transfer Perspective. International Journal of Electronic Commerce 23:4, pages 595-627.
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Danny Weathers & Oriana Aragón. (2019) INTEGRATING ANALYTICS INTO MARKETING CURRICULA: CHALLENGES AND EFFECTIVE PRACTICES FOR DEVELOPING SIX CRITICAL COMPETENCIES. Marketing Education Review 29:4, pages 266-282.
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Miaomiao Yu, Chunjie Wu & Fugee Tsung. (2019) Monitoring the data quality of data streams using a two-step control scheme. IISE Transactions 51:9, pages 985-998.
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Girish H. Subramanian & Kai Wang. (2019) Systems Dynamics-Based Modeling of Data Warehouse Quality. Journal of Computer Information Systems 59:4, pages 384-391.
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Meinald T. Thielsch & Gerrit Hirschfeld. (2019) Facets of Website Content. Human–Computer Interaction 34:4, pages 279-327.
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Xiaohui Liu, Bandana Kar, Chaoyang Zhang & David M. Cochran. (2019) Assessing relevance of tweets for risk communication. International Journal of Digital Earth 12:7, pages 781-801.
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Reza Vaziri, Mehran Mohsenzadeh & Jafar Habibi. (2019) Measuring data quality with weighted metrics. Total Quality Management & Business Excellence 30:5-6, pages 708-720.
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Maryam Ghasemaghaei & Khaled Hassanein. (2019) Dynamic model of online information quality perceptions and impacts: a literature review. Behaviour & Information Technology 38:3, pages 302-317.
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Marcos Paulo Valadares de Oliveira & Robert Handfield. (2019) Analytical foundations for development of real-time supply chain capabilities. International Journal of Production Research 57:5, pages 1571-1589.
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Arif Perdana, Alastair Robb & Fiona Rohde. (2019) Interactive data visualisation for accounting information: a three-fit perspective. Behaviour & Information Technology 38:1, pages 85-100.
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Nathatenee Gebsombut & Chien-Ta Bruce Ho. (2019) Drivers of social network adoption in post-travel phase: An empirical study in Thai tourists. Cogent Business & Management 6:1.
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Scott Simmonds. (2019) Assuring design using Bayesian Networks to support quantifying knowledge and evidence. Australian Journal of Multi-Disciplinary Engineering 15:1, pages 17-33.
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Dragan Korać & Djordje Cica. (2018) A mathematical model for evaluation of intelligence products value. Journal of Information and Optimization Sciences 39:4, pages 903-926.
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Lu Bai, Rob Meredith & Frada Burstein. (2018) A data quality framework, method and tools for managing data quality in a health care setting: an action case study. Journal of Decision Systems 27:sup1, pages 144-154.
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Jooyoung Hwang, Sangwon Park & Mina Woo. (2018) Understanding user experiences of online travel review websites for hotel booking behaviours: an investigation of a dual motivation theory. Asia Pacific Journal of Tourism Research 23:4, pages 359-372.
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Amritesh, Subhas C. Misra & Jayanta Chatterjee. (2018) Quality framework for credence-based informational services: applying Kano’s method. Total Quality Management & Business Excellence 29:1-2, pages 116-147.
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Yu Guo & Yiwei Li. (2018) Online amplification of air pollution risk perception: the moderating role of affect in information. Information, Communication & Society 21:1, pages 80-93.
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Yuan Meng, Hongwei Wang & Lijuan Zheng. (2018) Impact of online word-of-mouth on sales: the moderating role of product review quality. New Review of Hypermedia and Multimedia 24:1, pages 1-27.
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Jennifer J. Xu & Michael Chau. (2018) Cheap Talk? The Impact of Lender-Borrower Communication on Peer-to-Peer Lending Outcomes. Journal of Management Information Systems 35:1, pages 53-85.
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Jizhou Lu, Gengzhong Feng, Kin Keung Lai & Nengmin Wang. (2017) The bullwhip effect on inventory: a perspective on information quality. Applied Economics 49:24, pages 2322-2338.
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Wei Zong, Feng Wu, Lap-Keung Chu & Domenic Sculli. (2017) Identification of approximately duplicate material records in ERP systems. Enterprise Information Systems 11:3, pages 434-451.
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Paulina Myrelid. (2017) Information quality deficiencies in delivery schedules and their impact on production scheduling. Production Planning & Control 28:3, pages 232-243.
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Dirk Steinhauer, Jan Niklas Sikorra, Moritz Alexander Haux, Axel Friedewald & Hermann Lödding. (2017) Processing incomplete data for simulation-based production planning in shipbuilding. Journal of Simulation 11:1, pages 30-37.
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Christoph Rosenkranz, Roland Holten, Marc Räkers & Wolf Behrmann. (2017) Supporting the design of data integration requirements during the development of data warehouses: a communication theory-based approach. European Journal of Information Systems 26:1, pages 84-115.
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Chin-Hoong Chee, William Yeoh, Hung-Khoon Tan & Mong-Shan Ee. (2016) Supporting Business Intelligence Usage: An Integrated Framework with Automatic Weighting. Journal of Computer Information Systems 56:4, pages 301-312.
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Dequan Qi, Zhonghua Li & Zhaojun Wang. (2016) On-line monitoring data quality of high-dimensional data streams. Journal of Statistical Computation and Simulation 86:11, pages 2204-2216.
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Ibrahim Alhassan, David Sammon & Mary Daly. (2016) Data governance activities: an analysis of the literature. Journal of Decision Systems 25:sup1, pages 64-75.
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Yuxin Wang, Joris Hulstijn & Yao-Hua Tan. (2016) Data quality assurance in international supply chains: an application of the value cycle approach to customs reporting. International Journal of Advanced Logistics 5:2, pages 76-85.
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Julia Klier, Mathias Klier, Anna-Luisa Müller & Christian Rauch. (2016) The impact of self-service technologies – towards an economic decision model and its application at the German Federal Employment Agency. Journal of Decision Systems 25:2, pages 151-172.
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Dennis D. Fehrenbacher. (2016) Perceptions of information quality dimensions from the perspective of commodity theory. Behaviour & Information Technology 35:4, pages 254-267.
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Helinä Melkas, Tuomo Uotila & Tomi Tura. (2016) Policies of related variety in practice: the case Innovation Session Method. European Planning Studies 24:3, pages 489-510.
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Bernd Heinrich & Diana Hristova. (2016) A quantitative approach for modelling the influence of currency of information on decision-making under uncertainty. Journal of Decision Systems 25:1, pages 16-41.
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Munshik Suh, Henry Greene, Baiastan Israilov & Taeseok Rho. (2015) The Impact of Customer Education on Customer Loyalty Through Service Quality. Services Marketing Quarterly 36:3, pages 261-280.
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Boris Otto. (2015) Quality and Value of the Data Resource in Large Enterprises. Information Systems Management 32:3, pages 234-251.
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Nicolas Prat, Isabelle Comyn-Wattiau & Jacky Akoka. (2015) A Taxonomy of Evaluation Methods for Information Systems Artifacts. Journal of Management Information Systems 32:3, pages 229-267.
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Daan F.J. Schraven, Andreas Hartmann & Geert P.M.R. Dewulf. (2015) Research orientations towards the ‘management’ of infrastructure assets: an intellectual structure approach. Structure and Infrastructure Engineering 11:2, pages 73-96.
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Nripendra P. Rana, Yogesh K. Dwivedi, Michael D. Williams & Banita Lal. (2015) Examining the Success of the Online Public Grievance Redressal Systems: An Extension of the IS Success Model. Information Systems Management 32:1, pages 39-59.
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Nikola Stanić, Jeroen G. Langeveld & François H.L.R. Clemens. (2014) HAZard and OPerability (HAZOP) analysis for identification of information requirements for sewer asset management. Structure and Infrastructure Engineering 10:11, pages 1345-1356.
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Patrícia Leite, Joaquim Gonçalves, Paulo Teixeira & Álvaro Rocha. (2014) Towards a model for the measurement of data quality in websites. New Review of Hypermedia and Multimedia 20:4, pages 301-316.
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Saša Baškarada & Andy Koronios. (2014) A Critical Success Factor Framework for Information Quality Management. Information Systems Management 31:4, pages 276-295.
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Lukasz Ostrowski, Markus Helfert & Nelson Gama. (2014) Ontology engineering step in design science research methodology: a technique to gather and reuse knowledge. Behaviour & Information Technology 33:5, pages 443-451.
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Neil Foshay, Andrew Taylor & Avinandan Mukherjee. (2014) Winning the Hearts and Minds of Business Intelligence Users: The Role of Metadata. Information Systems Management 31:2, pages 167-180.
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L. Allison Jones-Farmer, Jeremy D. Ezell & Benjamin T. Hazen. (2014) Applying Control Chart Methods to Enhance Data Quality. Technometrics 56:1, pages 29-41.
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Andrew Taylor & Margaret Taylor. (2013) Antecedents of effective performance measurement system implementation: an empirical study of UK manufacturing firms. International Journal of Production Research 51:18, pages 5485-5498.
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Mouzhi Ge & Markus Helfert. (2013) Impact of Information Quality on Supply Chain Decisions. Journal of Computer Information Systems 53:4, pages 59-67.
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Yibai Li & K. D. Joshi. (2012) Data Cleansing Decisions: Insights from Discrete-Event Simulations of Firm Resources and Data Quality. Journal of Organizational Computing and Electronic Commerce 22:4, pages 361-393.
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Shuheng Wu, Besiki Stvilia & Dong Joon Lee. (2012) Authority Control for Scientific Data: The Case of Molecular Biology. Journal of Library Metadata 12:2-3, pages 61-82.
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Paul H. Whitfield. (2012) Why the Provenance of Data Matters: Assessing Fitness for Purpose for Environmental Data . Canadian Water Resources Journal / Revue canadienne des ressources hydriques 37:1, pages 23-36.
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NEIL F. DOHERTY & GRAHAM DOIG. (2011) The role of enhanced information accessibility in realizing the benefits from data warehousing investments. Journal of Organisational Transformation & Social Change 8:2, pages 163-182.
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WayneA. Neu, GabrielR. Gonzalez & MichaelW. Pass. (2011) The Trusted Advisor in Inter-Firm Interpersonal Relationships. Journal of Relationship Marketing 10:4, pages 238-263.
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Chris McGinley & Hua Dong. (2011) Designing with Information and Empathy: Delivering Human Information to Designers. The Design Journal 14:2, pages 187-206.
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Ofer Arazy, Oded Nov, Raymond Patterson & Lisa Yeo. (2011) Information Quality in Wikipedia: The Effects of Group Composition and Task Conflict. Journal of Management Information Systems 27:4, pages 71-98.
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Saša Baškarada. (2011) How Spreadsheet Applications Affect Information Quality. Journal of Computer Information Systems 51:3, pages 77-84.
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M N Jalil, R A Zuidwijk, M Fleischmann & Jo A E E van Nunen. (2011) Spare parts logistics and installed base information. Journal of the Operational Research Society 62:3, pages 442-457.
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E. Herrera-Viedma & A.G. López-Herrera. (2010) A Review on Information Accessing Systems Based on Fuzzy Linguistic Modelling. International Journal of Computational Intelligence Systems 3:4, pages 420-437.
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Boris Jukic, DavidA. Kravitz, Nenad Jukic, Amanuel Tekleab, Laurie Meamber & Anthony Dashnaw. (2009) Multilevel Information Presentation Strategy and Customer Reaction: An Empirical Investigation in an Online Setting. Journal of Organizational Computing and Electronic Commerce 19:3, pages 173-195.
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Ying Su, Jie Peng & Zhanming Jin. (2009) Modeling Information Quality Risk for Data Mining in Data Warehouses. Human and Ecological Risk Assessment: An International Journal 15:2, pages 332-350.
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Mark I. Hwang & Hongjiang Xu. (2008) A Structural Model of Data Warehousing Success. Journal of Computer Information Systems 49:1, pages 48-56.
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Jun-Ho Jang, Ju-Kyung Kim & Yeong-Hyeon Hwang. (2006) Influence of Hotel Information System Quality on System Use and User Satisfaction. Journal of Quality Assurance in Hospitality & Tourism 7:3, pages 41-58.
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Norberto Hoppen & Mauri Leodir Löbler. (2006) Traitement de l’information et strategies de décision lors de l’interaction avec un SAD multicritère. Journal of Decision Systems 15:4, pages 339-360.
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Julia Brande Earp & Fay Cobb Payton. (2006) Information Privacy in the Service Sector: An Exploratory Study of Health Care and Banking Professionals. Journal of Organizational Computing and Electronic Commerce 16:2, pages 105-122.
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Nicole M. Radziwill. (2006) Foundations for Quality Management of Scientific Data Products. Quality Management Journal 13:2, pages 7-21.
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D. Van de Vlag, B. Vasseur, A. Stein & R. Jeansoulin. (2005) An application of problem and product ontologies for the revision of beach nourishments. International Journal of Geographical Information Science 19:10, pages 1057-1072.
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Hongjiang Xu & Andy Koronios. (2005) Understanding Information Quality in E-Business. Journal of Computer Information Systems 45:2, pages 73-82.
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David Allen & T. D. Wilson. (2003) Information overload: context and causes. The New Review of Information Behaviour Research 4:1, pages 31-44.
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Zhenyu Huang, Lei-Da Chen & MarkN. Frolick. (2002) Integrating Web-Based Data into A Data Warehouse. Information Systems Management 19:1, pages 23-34.
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Barbara D. Klein. (2001) User Perceptions of Data Quality: Internet and Traditional Text Sources. Journal of Computer Information Systems 41:4, pages 9-15.
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David Paulus, Gerdien de Vries, Marijn Janssen & Bartel Van de Walle. (2023) Reinforcing data bias in crisis information management: The case of the Yemen humanitarian response. International Journal of Information Management 72, pages 102663.
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Christian Matt, Florian Eichel, Manuel Bieri & Daniel Pfäffli. (2023) Towards a multicentric quality framework for legal information portals: An application to the DACH region. Government Information Quarterly 40:4, pages 101840.
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