1,359
Views
54
CrossRef citations to date
0
Altmetric
Theme: Public services benchmarking and external performance assessment: an international perspective

Internal and external use of performance information in public organizations: results from an international survey

Pages 261-268 | Published online: 13 May 2013

Keep up to date with the latest research on this topic with citation updates for this article.

Read on this site (12)

Tobias Polzer & Johann Seiwald. (2022) Debate: The role of intermediaries between demand and supply of performance information—the missing link?. Public Money & Management 42:8, pages 582-583.
Read now
David Lindermüller, Matthias Sohn & Bernhard Hirsch. (2022) Negative media reporting and its effects on performance information use in public spending. Public Management Review 24:7, pages 1024-1047.
Read now
Kohei Suzuki & Hyunkang Hur. (2020) Bureaucratic structures and organizational commitment: findings from a comparative study of 20 European countries. Public Management Review 22:6, pages 877-907.
Read now
Said Elbanna & Ahmed Abdel-Maksoud. (2020) Organizational Resources and Performance: The Case of an Oil-Rich Country. Public Performance & Management Review 43:3, pages 713-739.
Read now
Taehee Kim, Morgen Johansen & Ling Zhu. (2020) The Effects of Managers’ Purposeful Performance Information Use on American Hospital Performance. Public Performance & Management Review 43:1, pages 129-156.
Read now
Christopher Pollitt. (2018) Performance management 40 years on: a review. Some key decisions and consequences. Public Money & Management 38:3, pages 167-174.
Read now
Raili Pollanen, Ahmed Abdel-Maksoud, Said Elbanna & Habib Mahama. (2017) Relationships between strategic performance measures, strategic decision-making, and organizational performance: empirical evidence from Canadian public organizations. Public Management Review 19:5, pages 725-746.
Read now
Hongchun Zhang, Steven Van de Walle & Yue Zhuo. (2016) Does Trust in the Performance Measurement Organization Influence How Public Managers Use Performance Information?. Public Performance & Management Review 40:2, pages 409-430.
Read now
Giuseppe Grossi, Christoph Reichard & Pasquale Ruggiero. (2016) Appropriateness and Use of Performance Information in the Budgeting Process: Some Experiences from German and Italian Municipalities. Public Performance & Management Review 39:3, pages 581-606.
Read now
Doris Masal & Rick Vogel. (2016) Leadership, Use of Performance Information, and Job Satisfaction: Evidence From Police Services. International Public Management Journal 19:2, pages 208-234.
Read now

Articles from other publishers (42)

Jusuf Madubun. (2023) Public services in island sub‐districts: Towards geography‐based governance. Australian Journal of Public Administration.
Crossref
Maria Falk Mikkelsen, Mogens Jin Pedersen & Niels Bjørn Grund Petersen. (2023) To Act or Not to Act? How Client Progression Affects Purposeful Performance Information Use at the Frontlines. Journal of Public Administration Research and Theory 33:2, pages 296-312.
Crossref
Jan Alpenberg & Tomasz Wnuk-Pel. (2022) Environmental performance measurement in a Swedish municipality – Motives and stages. Journal of Cleaner Production 370, pages 133502.
Crossref
Maria F. Mikkelsen, Niels B. G. Petersen & Bente Bjørnholt. (2021) Broadcasting good news and learning from bad news: Experimental evidence on public managers' performance information use. Public Administration 100:3, pages 759-777.
Crossref
Ahmet FİDANOĞLU & Bekir DEĞİRMENCİ. (2022) CORPORATE SUSTAINABILITY IN COMPANIES: COMPARISON OF PUBLIC AND PRIVATEİŞLETMELERDE KURUMSAL SÜRDÜRÜLEBİLİRLİK: KAMU VE ÖZEL SEKTÖR KARŞILAŞTIRMASI. Kahramanmaraş Sütçü İmam Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi 12:1, pages 17-34.
Crossref
Juliana Abagsonema Abane & Ernest Yeboah Asamoa. 2022. Global Encyclopedia of Public Administration, Public Policy, and Governance. Global Encyclopedia of Public Administration, Public Policy, and Governance 9288 9296 .
Patrícia S. Gomes. 2022. Global Encyclopedia of Public Administration, Public Policy, and Governance. Global Encyclopedia of Public Administration, Public Policy, and Governance 9272 9284 .
Hassan OudaHassan Ouda. 2021. Practice-Relevant Accrual Accounting for the Public Sector. Practice-Relevant Accrual Accounting for the Public Sector 255 306 .
M. Shamsul Haque. 2021. The Palgrave Handbook of the Public Servant. The Palgrave Handbook of the Public Servant 395 410 .
Ana I. Melo & Luís F. Mota. (2020) Public sector reform and the state of performance management in Portugal: is there a gap between performance measurement and its use?. International Journal of Public Sector Management ahead-of-print:ahead-of-print.
Crossref
Ramadhani Marijani & Richard Manase. (2020) Analysis of Performance Information Use in Tanzania: Insights from Tanzania Public Service College, Tabora. HOLISTICA – Journal of Business and Public Administration 11:2, pages 115-139.
Crossref
Tomi J. Kallio, Kirsi-Mari Kallio & Annika Blomberg. (2020) From professional bureaucracy to competitive bureaucracy – redefining universities’ organization principles, performance measurement criteria, and reason for being. Qualitative Research in Accounting & Management 17:1, pages 82-108.
Crossref
Paolo Renna, Carmen Izzo & Tiziana Romaniello. 2020. Handbook of Research on Operational Quality Assurance in Higher Education for Life-Long Learning. Handbook of Research on Operational Quality Assurance in Higher Education for Life-Long Learning 56 80 .
Juliana Abagsonema Abane & Ernest Yeboah Asamoa. 2020. Global Encyclopedia of Public Administration, Public Policy, and Governance. Global Encyclopedia of Public Administration, Public Policy, and Governance 1 9 .
M. Shamsul Haque. 2020. The Palgrave Handbook of the Public Servant. The Palgrave Handbook of the Public Servant 1 16 .
Sardi & Sorano. (2019) Dynamic Performance Management: An Approach for Managing the Common Goods. Sustainability 11:22, pages 6435.
Crossref
Hassan A.G. Ouda & Ralf Klischewski. (2019) Accounting and politicians: a theory of accounting information usefulness. Journal of Public Budgeting, Accounting & Financial Management 31:4, pages 496-517.
Crossref
Lauren Ellul & Ron Hodges. (2019) Reforming the government budgeting system in Malta. Journal of Public Budgeting, Accounting & Financial Management 31:4, pages 518-538.
Crossref
Karina Kenk & Toomas Haldma. (2019) The use of performance information in local government mergers. Journal of Public Budgeting, Accounting & Financial Management 31:3, pages 451-471.
Crossref
Tamara Dimitrijevska‐Markoski & P. Edward French. (2019) Determinants of Public Administrators' Use of Performance Information: Evidence from Local Governments in Florida. Public Administration Review 79:5, pages 699-709.
Crossref
Dorota Dobija, Anna Maria Górska, Giuseppe Grossi & Wojciech Strzelczyk. (2019) Rational and symbolic uses of performance measurement. Accounting, Auditing & Accountability Journal 32:3, pages 750-781.
Crossref
Bert George, Steven Van de Walle & Gerhard Hammerschmid. (2019) Institutions or Contingencies? A Cross‐Country Analysis of Management Tool Use by Public Sector Executives. Public Administration Review 79:3, pages 330-342.
Crossref
Benard Ngoye, Vicenta Sierra & Tamyko Ysa. (2019) Assessing performance-use preferences through an institutional logics lens. International Journal of Public Sector Management 32:1, pages 2-20.
Crossref
Jan Alpenberg, Tomasz Wnuk-Pel, Philip Adamsson & Johannes Petersson. (2019) The use of environmental performance indicators in “the greenest city in Europe”. Baltic Journal of Management 14:1, pages 122-140.
Crossref
Inês Figueira, Ana Rita Domingues, Sandra Caeiro, Marco Painho, Paula Antunes, Rui Santos, Nuno Videira, Richard M. Walker, Donald Huisingh & Tomás B. Ramos. (2018) Sustainability policies and practices in public sector organisations: The case of the Portuguese Central Public Administration. Journal of Cleaner Production 202, pages 616-630.
Crossref
Harri Laihonen & Sari Mäntylä. (2018) Strategic knowledge management and evolving local government. Journal of Knowledge Management 22:1, pages 219-234.
Crossref
Patrícia Moura e Sá, Rui Pedro Lourenço & Susana Veloso. 2018. Handbook of Research on Modernization and Accountability in Public Sector Management. Handbook of Research on Modernization and Accountability in Public Sector Management 234 253 .
Elisa Bonollo & Mara Zuccardi Merli. 2018. Outcome-Based Performance Management in the Public Sector. Outcome-Based Performance Management in the Public Sector 307 329 .
Patrícia S. Gomes. 2018. Global Encyclopedia of Public Administration, Public Policy, and Governance. Global Encyclopedia of Public Administration, Public Policy, and Governance 4540 4551 .
Patrícia Gomes, Maria José Fernandes & João B. Carvalho. (2017) Use of performance information by local politicians: a field study in the Portuguese context. Revista de Administração Pública 51:6, pages 968-986.
Crossref
Denita Cepiku, Alessandro Hinna, Danila Scarozza & Andrea Bonomi Savignon. (2016) Performance information use in public administration: an exploratory study of determinants and effects. Journal of Management & Governance 21:4, pages 963-991.
Crossref
Harri Laihonen & Sari Mäntylä. (2017) Principles of performance dialogue in public administration. International Journal of Public Sector Management 30:5, pages 414-428.
Crossref
Patrícia S. Gomes. 2017. Global Encyclopedia of Public Administration, Public Policy, and Governance. Global Encyclopedia of Public Administration, Public Policy, and Governance 1 13 .
Lin Ye & Xing Ni. (2022) Assessing Agency-Level Performance Evaluation Reform in China: Can It Truly Serve as a Management Innovation?. Chinese Public Administration Review 7:1, pages 7-34.
Crossref
Dennis de Kool & Victor Bekkers. (2016) The perceived value-relevance of open data in the parents’ choice of Dutch primary schools. International Journal of Public Sector Management 29:3, pages 271-287.
Crossref
Hans Hufen & Hans de Bruijn. (2016) Getting the incentives right. Energy performance contracts as a tool for property management by local government. Journal of Cleaner Production 112, pages 2717-2729.
Crossref
Dennis de Kool. (2015) The perceived impacts of monitoring activities on intergovernmental relationships: some lessons from the Ecological Monitoring Network and Water in Focus. Environmental Monitoring and Assessment 187:11.
Crossref
Dennis de Kool & Victor Bekkers. (2014) The Perceived Impact of Open Inspection Data on the Quality of Education in Dutch Primary Schools. Social Science Computer Review 33:5, pages 645-659.
Crossref
Dorte Caswell & Matilde Høybye-Mortensen. (2015) Responses from the Frontline: How Organisations and Street-Level Bureaucrats Deal with Economic Sanctions. European Journal of Social Security 17:1, pages 31-51.
Crossref
Étienne Charbonneau, Gérard Divay & Damien Gardey. (2015) Volatilité dans l'utilisation des indicateurs de performance municipale : Bilan et nouvelle perspective d'analyse. Canadian Public Administration 58:1, pages 89-109.
Crossref
Dorota Dobija, Anna Maria GGrska & Wojciech Strzelczyk. (2017) The Use of Information in Performance Management: Experiences from Polish Universities. SSRN Electronic Journal.
Crossref
Armando Suppa & Natalie J. Webb. (2015) Performance in Complex, Hierarchical Government Organizations: What Can We Learn from a Comparative Study of Defense Organizations?. SSRN Electronic Journal.
Crossref

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.