Citations (42)
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Tajneen Affnaan Saleh, Abdullah Sarwar, Nasreen Khan, Mosab I. Tabash & Mohammad Imtiaz Hossain. (2023) Does emotional exhaustion influence turnover intention among early-career employees? A moderated-mediation study on Malaysian SMEs. Cogent Business & Management 10:3.
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Tuan Phong Ly & Wai Peng Kong. (2023) Ecotourism Development in Small Cities: Insights from Macao. Journal of China Tourism Research 19:4, pages 855-881.
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William Ingram, Kevin S. Murphy & Jeffrey Weinland. (2023) The moderating effect of hotel shift work on the relationship between employee work engagement and job satisfaction. Journal of Human Resources in Hospitality & Tourism 22:2, pages 239-265.
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Louis Tze-Ngai Vong. (2022) Building casino employees’ affective commitment: A mediated moderation model. Journal of Human Resources in Hospitality & Tourism 21:4, pages 649-671.
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Jelena Ruso, Maja Glogovac, Jovan Filipović & Veljko Jeremić. (2022) Employee Fluctuation in Quality Management Profession: Exploiting Social Professional Network Data. Engineering Management Journal 34:4, pages 511-525.
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Munir Shehu Mashi, Isyaku Salisu, Ismail Kayode Olaoye & Aliyu Hamza Galadanchi. (2022) Job embeddedness as a mediator of the effects of organizational antecedents on voluntary turnover intention of hotel employees in Nigeria. Journal of Human Resources in Hospitality & Tourism 21:3, pages 409-440.
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Tony Minghao Zheng, Dan Zhu, Peter Beomcheol Kim & David Williamson. (2022) An Examination of the Interaction Effects of Hospitality Employees’ Motivational and Cultural Factors in the Workplace. International Journal of Hospitality & Tourism Administration 23:3, pages 517-545.
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A. Mohammed Abubakar, Hamed Rezapouraghdam, Elaheh Behravesh & Huda A. Megeirhi. (2022) Burnout or boreout: A meta-analytic review and synthesis of burnout and boreout literature in hospitality and tourism. Journal of Hospitality Marketing & Management 31:4, pages 458-503.
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Woo-Hyuk Kim, Geon-Mi Park & Kyung-Sook Kim. (2022) Effects of Authentic Leadership on Employees’ Turnover Intention and Self-efficacy in South Korea’s Casino Industry: The Moderating Roles of Employees’ Gender and Age. Journal of Quality Assurance in Hospitality & Tourism 23:1, pages 162-175.
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Sow Hup Joanne Chan & Mark James. (2020) Impact of politics on emotional exhaustion, satisfaction and turnover intention. Anatolia 31:4, pages 591-604.
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Jongsik Yu, Aejoo Lee, Heesup Han & Hye-Ran Kim. (2020) Organizational Justice and Performance of Hotel enterprises: Impact of Job Embeddedness. Journal of Quality Assurance in Hospitality & Tourism 21:3, pages 337-360.
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Robin B. DiPietro, Andrew Moreo & Lisa Cain. (2020) Well-being, affective commitment and job satisfaction: influences on turnover intentions in casual dining employees. Journal of Hospitality Marketing & Management 29:2, pages 139-163.
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Chagit Elkayam, Sharon Snir & Dafna Regev. (2020) Relationships between work conditions, job satisfaction and burnout in Israeli Ministry of Education art therapists. International Journal of Art Therapy 25:1, pages 30-38.
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Mark Weiyii Teoh, Ying Wang & Anna Kwek. (2019) Coping with emotional labor in high stress hospitality work environments. Journal of Hospitality Marketing & Management 28:8, pages 883-904.
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Hyo Sun Jung & Hye Hyun Yoon. (2019) How does workplace harassment influence the employees’ response in a deluxe hotel?. The Service Industries Journal 39:11-12, pages 877-900.
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Timothy T. Self & Susan Gordon. (2019) The impact of coworker support and organizational embeddedness on turnover intention among restaurant employees. Journal of Human Resources in Hospitality & Tourism 18:3, pages 394-423.
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Sow Hup Joanne Chan & Chi Tat Darian Ao. (2019) The Mediating Effects of Job Satisfaction and Organizational Commitment on Turnover Intention, in the Relationships Between Pay Satisfaction and Work–Family Conflict of Casino Employees. Journal of Quality Assurance in Hospitality & Tourism 20:2, pages 206-229.
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Yim King Penny Wan & Sow Hup Joanne Chan. (2018) Perceptions of casino dealers toward organizational justice: Are there any gender differences?. Journal of Human Resources in Hospitality & Tourism 17:3, pages 271-295.
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Chun-Fang Chiang & Bang-Zhi Liu. (2017) Examining job stress and burnout of hotel room attendants: Internal marketing and organizational commitment as moderators. Journal of Human Resources in Hospitality & Tourism 16:4, pages 367-383.
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Yeon-Kook Jeong, Yong-Ki Lee & Sally Kim. (2017) To be true or not to be true: authentic leadership and its effect on travel agents. Asia Pacific Journal of Tourism Research 22:8, pages 819-833.
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Peter BeomCheol Kim, Seontaik Kim, Samuel Seongseop Kim & Jongin Kim. (2017) Organizational Drivers and Outcomes of Casino Employees’ Work Adaptability. Journal of Hospitality Marketing & Management 26:3, pages 276-296.
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Chi Ying Ieong & Desmond Lam. (2016) Role of Internal Marketing on Employees’ Perceived Job Performance in an Asian Integrated Resort. Journal of Hospitality Marketing & Management 25:5, pages 589-612.
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Fernanda Francielle de Oliveira Malaquias & Renato César de Souza Júnior. (2023) Technostress, burnout and job satisfaction Among teachers during the COVID-19 pandemic: The role of literacy facilitation. Information Development.
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Bamidele Michael Efuwape & Idowu Dare Aderinto. (2023) Psychological Effects of Job Burnout on Technical Education Lecturer’s Job Engagement and Performance in Nigeria Universities. Edumania-An International Multidisciplinary Journal 01:03, pages 40-51.
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Bekir Değirmenci, Yakup Durmaz, Ahmet Fidanoğlu & Sibel Değirmenci. (2022) Psychological effects of COVID-19 phobia on industrial consumers: a case study in Turkey. Journal of Business & Industrial Marketing 38:1, pages 170-187.
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Qun Zhang, Xianyin Li & Jeffrey Hugh Gamble. (2022) Teacher burnout and turnover intention in higher education: The mediating role of job satisfaction and the moderating role of proactive personality. Frontiers in Psychology 13.
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Eunice Fay Amissah, Sarah Blankson-Stiles-Ocran & Ishmael Mensah. (2021) Emotional labour, emotional exhaustion and job satisfaction in the hospitality industry. Journal of Hospitality and Tourism Insights 5:5, pages 805-821.
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Xiao L. Yin, Yan L. Yang, Hyung J. Kim & Yan Zhang. (2022) Examining the job burnout of Chinese hospitality management students in internships via the transactional model. Frontiers in Psychology 13.
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Roel C Tugas. (2022) Lawler’s high involvement, stakeholders’ morale vis-à-vis school-based management: A conceptual model for quality basic education. International Journal of Research Studies in Education 11:7.
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Cheng-Yi Luo, Chin-Hsun (Ken) Tsai, Ching-Hui (Joan) Su, Hyun Jeong Kim, Jun-Li Gao & Ming-Hsiang Chen. (2022) How does hotel employees’ psychological capital promote adaptive performance? The role of change readiness. Journal of Hospitality and Tourism Management 51, pages 491-501.
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Glenn McCartney, Charlene Lai Chi In & José Soares de Albergaria Ferreira Pinto. (2022) COVID-19 impact on hospitality retail employees’ turnover intentions. International Journal of Contemporary Hospitality Management 34:6, pages 2092-2112.
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Yanyan Liu, Nan Xu, Qinghong Yuan, Zhaoyan Liu & Zehui Tian. (2022) The Relationship Between Feedback Quality, Perceived Organizational Support, and Sense of Belongingness Among Conscientious Teleworkers. Frontiers in Psychology 13.
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YooHee Hwang, Xiaolin (Crystal) Shi & Xingyu Wang. (2021) Hospitality employees’ emotions in the workplace: a systematic review of recent literature. International Journal of Contemporary Hospitality Management 33:10, pages 3752-3796.
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Jingyu Liang, Yancui Zhang & Heyong Shen. (2021) Review and Prospect of the Research on Occupational Health Psychology of Casino Employees. Journal of Gambling Studies 37:3, pages 1055-1069.
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In-Jo Park, Peter Beomcheol Kim, Shenyang Hai & Liangliang Dong. (2020) Relax from job, Don't feel stress! The detrimental effects of job stress and buffering effects of coworker trust on burnout and turnover intention. Journal of Hospitality and Tourism Management 45, pages 559-568.
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RAWAN ABUKHAIT, SHAKER BANI-MELHEM & FARIDAHWATI MOHD SHAMSUDIN. (2019) DO EMPLOYEE RESILIENCE, FOCUS ON OPPORTUNITY, AND WORK-RELATED CURIOSITY PREDICT INNOVATIVE WORK BEHAVIOUR? THE MEDIATING ROLE OF CAREER ADAPTABILITY. International Journal of Innovation Management 24:07, pages 2050070.
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George H. Marshall & Sonya M. Stephenson. (2020) Burnout and turnover intention among electronics manufacturing employees in South Africa. SA Journal of Industrial Psychology 46.
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Alexander Kofi Preko. (2019) The impact of tour services on international tourist satisfaction in Elmina, Ghana. International Journal of Tourism Cities 6:4, pages 1129-1147.
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Haemi Kim & Hailin Qu. (2018) The Effects of Experienced Customer Incivility on Employees’ Behavior Toward Customers and Coworkers. Journal of Hospitality & Tourism Research 43:1, pages 58-77.
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Jun (Justin) Li, Xiaoming Liu & Faizan Ali. (2018) Work-related attitudes and behaviors: Empirical evidence from a casino destination. Journal of Destination Marketing & Management 9, pages 175-183.
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Haiyan Kong, Xinyu Jiang, Wilco Chan & Xiaoge Zhou. (2018) Job satisfaction research in the field of hospitality and tourism. International Journal of Contemporary Hospitality Management 30:5, pages 2178-2194.
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Catherine Prentice, IpKin Anthony Wong & Desmond Lam. (2017) Uncovering the service profit chain in the casino industry. International Journal of Contemporary Hospitality Management 29:11, pages 2826-2846.
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