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Total Quality Management
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Volume 5, Issue 1-2

Total Quality Management & Business Excellence

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Cover image for Total Quality Management & Business Excellence, Volume 5, Issue 1-2, 1994

Total Quality Management & Business Excellence, Volume 5, Issue 1-2 (1994)

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Total Quality Management, Volume 5, Issue 1-2 (1994)

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Original Articles

Article

Pages: 3-5

Published online: 28 Jul 2006

First Page PreviewforIntroduction | References | PDF (120 KB)

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Article

Total quality management

Pages: 7-20

Published online: 28 Jul 2006

First Page PreviewforTotal quality management | References | PDF (511.9 KB)

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Article

Constantly improve the quality of products and services (Deming's point 1)

Pages: 21-30

Published online: 28 Jul 2006

First Page PreviewforConstantly improve the quality of products and services (Deming's point 1) | References | PDF (365.9 KB)

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Article

Adopt the new philosophy (Deming's point 2)

Pages: 31-36

Published online: 28 Jul 2006

First Page PreviewforAdopt the new philosophy (Deming's point 2) | References | PDF (207.2 KB)

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Article

Eliminate the need for mass inspection (Deming's point 3)

Pages: 37-40

Published online: 28 Jul 2006

First Page PreviewforEliminate the need for mass inspection (Deming's point 3) | References | PDF (124.9 KB)

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Article

End the practice of choosing suppliers on the basis of price alone (Deming's point 4)

Pages: 41-44

Published online: 28 Jul 2006

First Page PreviewforEnd the practice of choosing suppliers on the basis of price alone (Deming's point 4) | References | PDF (181.4 KB)

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Article

Constantly improve the system (Deming's point 5)

Pages: 45-56

Published online: 28 Jul 2006

First Page PreviewforConstantly improve the system (Deming's point 5) | References | PDF (397.1 KB)

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Article

Institute training on the job (Deming's point 6)

Pages: 57-68

Published online: 28 Jul 2006

First Page PreviewforInstitute training on the job (Deming's point 6) | References | PDF (503.4 KB)

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Article

Institute leadership (Deming's point 7)

Pages: 69-74

Published online: 28 Jul 2006

First Page PreviewforInstitute leadership (Deming's point 7) | References | PDF (175.7 KB)

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Article

Drive out fear (Deming's point 8)

Pages: 75-80

Published online: 28 Jul 2006

First Page PreviewforDrive out fear (Deming's point 8) | References | PDF (202.2 KB)

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Article

Break down barriers between departments (Deming's point 9)

Pages: 81-90

Published online: 28 Jul 2006

First Page PreviewforBreak down barriers between departments (Deming's point 9) | References | PDF (311 KB)

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Article

Eliminate slogans, exhortations and arbitrary targets for the workforce (Deming's point 10)

Pages: 91-94

Published online: 28 Jul 2006

First Page PreviewforEliminate slogans, exhortations and arbitrary targets for the workforce (Deming's point 10) | References | PDF (130.9 KB)

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Article

Eliminate numerical quotas for the workforce and numerical goals for management (Deming's point 11)

Pages: 95-98

Published online: 28 Jul 2006

First Page PreviewforEliminate numerical quotas for the workforce and numerical goals for management (Deming's point 11) | References | PDF (152.4 KB)

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Article

Create pride (Deming's point 12)

Pages: 99-102

Published online: 28 Jul 2006

First Page PreviewforCreate pride (Deming's point 12) | References | PDF (176.6 KB)

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Article

Institute a vigorous programme of education and self-improvement for everyone (Deming's point 13)

Pages: 103-106

Published online: 28 Jul 2006

First Page PreviewforInstitute a vigorous programme of education and self-improvement for everyone (Deming's point 13) | References | PDF (156.9 KB)

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Article

Make everyone in the firm take action to accomplish the transformation (Deming's point 14)

Pages: 107-110

Published online: 28 Jul 2006

CitationforMake everyone in the firm take action to accomplish the transformation (Deming's point 14) | References | PDF (95.3 KB)

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Article

Strategic quality management and quality costs

Pages: 111-118

Published online: 28 Jul 2006

First Page PreviewforStrategic quality management and quality costs | References | PDF (281.4 KB)

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Article

Pages: 119-128

Published online: 28 Jul 2006

First Page PreviewforImplementation | References | PDF (304.4 KB)

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Article

Pages: 129-152

Published online: 28 Jul 2006

First Page PreviewforCase studies | PDF (1 MB)

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Article

Pages: 153-154

Published online: 28 Jul 2006

CitationforBibliography | References | PDF (75.3 KB)

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