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Volume 5, Issue 3

Total Quality Management & Business Excellence

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Total Quality Management & Business Excellence, Volume 5, Issue 3 (1994)

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Total Quality Management, Volume 5, Issue 3 (1994)

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Original Articles

Article

New approach to quality in a near-zero defect environment

T. N. Goh & M. Xie

Pages: 3-10

Published online: 28 Jul 2006

AbstractforNew approach to quality in a near-zero defect environment | References | PDF (344.8 KB)

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Article

Evolution and implementation of a quality improvement programme: a case study of two health care organizations

Y.A. Debrah

Pages: 11-26

Published online: 28 Jul 2006

AbstractforEvolution and implementation of a quality improvement programme: a case study of two health care organizations | References | PDF (820.6 KB)

8 Views
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Article

Innovation or innovativeness? Results of a benchmarking study

Mohamed Zairi

Pages: 27-44

Published online: 28 Jul 2006

AbstractforInnovation or innovativeness? Results of a benchmarking study | References | PDF (636.7 KB)

120 Views
25 CrossRef citations
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Article

Human resource management and quality in the UK hospitality industry—where is the strategy?

Gillian A. Maxwell

Pages: 45-52

Published online: 28 Jul 2006

AbstractforHuman resource management and quality in the UK hospitality industry—where is the strategy? | References | PDF (430.8 KB)

40 Views
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Article

Gurus of quality: a framework for comparison

Abby Ghobadian & Simon Speller

Pages: 53-70

Published online: 28 Jul 2006

AbstractforGurus of quality: a framework for comparison | References | PDF (726 KB)

389 Views
33 CrossRef citations
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Article

Loqum: locally defined quality modelling

Alan Gillies

Pages: 71-76

Published online: 28 Jul 2006

AbstractforLoqum: locally defined quality modelling | References | PDF (204.3 KB)

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Article

Analyzing the TQM adoption experiences within a corporate staff unit: a progressive learning model

Craig S. Fleisher & Joanne R. Nickel

Pages: 77-92

Published online: 28 Jul 2006

AbstractforAnalyzing the TQM adoption experiences within a corporate staff unit: a progressive learning model | References | PDF (745.7 KB)

11 Views
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Article

Note on Deming's bead experiment

Sangit Chatterjee

Pages: 93-96

Published online: 28 Jul 2006

AbstractforNote on Deming's bead experiment | References | PDF (126.9 KB)

3 Views
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Article

Zero-accident approach at British Steel, Teesside Works

Joe Ball & Dave Procter

Pages: 97-104

Published online: 28 Jul 2006

AbstractforZero-accident approach at British Steel, Teesside Works | PDF (341.3 KB)

17 Views
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Article

Total quality management and statistical understanding

Gopal K. Kanji

Pages: 105-114

Published online: 28 Jul 2006

AbstractforTotal quality management and statistical understanding | References | PDF (542.6 KB)

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Book Reviews

Book Review

Book Reviews

Page: 115

Published online: 28 Jul 2006

CitationforBook Reviews | PDF (43.5 KB)

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Book Review

Book Reviews

Page: 115

Published online: 28 Jul 2006

CitationforBook Reviews | PDF (43.5 KB)

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Book Review

Book Reviews

Page: 115

Published online: 28 Jul 2006

CitationforBook Reviews | PDF (43.5 KB)

4 Views
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Book Review

Book Reviews

Page: 115

Published online: 28 Jul 2006

CitationforBook Reviews | PDF (43.5 KB)

4 Views
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Book Review

Book Reviews

J. M. Asher

Page: 115

Published online: 28 Jul 2006

CitationforBook Reviews | PDF (43.5 KB)

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Total Quality Management & Business Excellence (Vol.5, Iss.3, 1994)

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