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Total Quality Management & Business Excellence
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Volume 34, Issue 13-14

Total Quality Management & Business Excellence

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Total Quality Management & Business Excellence, Volume 34, Issue 13-14 (2023)

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Total Quality Management & Business Excellence, Volume 34, Issue 13-14 (2023)

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Vol 35, 2024 Volume 34, 2023 Vol 33, 2022 Vol 32, 2021 Vol 31, 2020 Vol 30, 2019 Vol 29, 2018 Vol 28, 2017 Vol 27, 2016 Vol 26, 2015 Vol 25, 2014 Vol 24, 2013 Vol 23, 2012 Vol 22, 2011 Vol 21, 2010 Vol 20, 2009 Vol 19, 2008 Vol 18, 2007 Vol 17, 2006 Vol 16, 2005 Vol 15, 2004 Vol 14, 2003 Vol 13, 2002 Vol 12, 2001 Vol 11, 2000 Vol 10, 1999 Vol 9, 1998 Vol 8, 1997 Vol 7, 1996 Vol 6, 1995 Vol 5, 1994 Vol 4, 1993 Vol 3, 1992 Vol 2, 1991 Vol 1, 1990

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Research Article

Article

Integrating ISO 9001 and Industry 4.0. An implementation guideline and PDCA model for manufacturing sector

Andrea Chiarini & Anass Cherrafi

Pages: 1629-1654

Published online: 11 Apr 2023

AbstractforIntegrating ISO 9001 and Industry 4.0. An implementation guideline and PDCA model for manufacturing sector | Full Text | References | PDF (632.6 KB) | EPUB

699 Views
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Review

Manufacturing quality assessment in the industry 4.0 era: a review

Nikolaos G. Markatos & Alireza Mousavi

Pages: 1655-1681

Published online: 29 Mar 2023

AbstractforManufacturing quality assessment in the industry 4.0 era: a review | Full Text | References | PDF (862.2 KB) | EPUB

3697 Views
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Open Access

Research Article

Article

Service quality, perceived price fairness, and users’ continuous usage intentions regarding shared bike service

Liang Ma, Xin Zhang, Feifei Hao & Shenghui Liu

Pages: 1682-1702

Published online: 05 Apr 2023

AbstractforService quality, perceived price fairness, and users’ continuous usage intentions regarding shared bike service | Full Text | References | PDF (361.5 KB) | EPUB

344 Views
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Article

Analysing 20 years of the TQM&BE journal: a bibliometric approach

Navjit Singh, Bharti Kapur, Jiju Antony, Elizabeth A. Cudney & Sandra L. Furterer

Pages: 1703-1718

Published online: 19 Apr 2023

AbstractforAnalysing 20 years of the TQM&BE journal: a bibliometric approach | Full Text | References | PDF (1.8 MB) | EPUB

190 Views
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Article

How to develop standardized work for business processes in the transactional office environment

Taher Ahmadi & Nooshin Rahmani

Pages: 1719-1732

Published online: 23 Apr 2023

AbstractforHow to develop standardized work for business processes in the transactional office environment | Full Text | References | PDF (1.3 MB) | EPUB

1929 Views
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Open Access

Article

Do CEO’s early-life marketisation experiences affect corporate social responsibility?

Dayuan Li, Jialin Jiang, Lu Zhang & Ding Wang

Pages: 1733-1763

Published online: 03 May 2023

AbstractforDo CEO’s early-life marketisation experiences affect corporate social responsibility? | Full Text | References | PDF (375.1 KB) | EPUB

190 Views
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Article

ISO 9001 maintenance, decertification and recertification: a systematic literature review

Crispim Camango & Carlos J.F. Cândido

Pages: 1764-1796

Published online: 24 Apr 2023

AbstractforISO 9001 maintenance, decertification and recertification: a systematic literature review | Full Text | References | PDF (1.3 MB) | EPUB

3870 Views
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Open Access

Article

Knowledge transfer and entrepreneurial orientation: the mediating effect of the transactive memory system

Sergio J. Chión, Vincent Charles & Luz Elvira Vásquez Luna

Pages: 1797-1829

Published online: 26 Apr 2023

AbstractforKnowledge transfer and entrepreneurial orientation: the mediating effect of the transactive memory system | Full Text | References | PDF (1.4 MB) | EPUB

226 Views
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Article

Achieving business excellence through sustainable supply chain management

Lu Xu, Xinyu Wei, Ying Cao, Xianghui Peng & Victor Prybutok

Pages: 1830-1856

Published online: 03 May 2023

AbstractforAchieving business excellence through sustainable supply chain management | Full Text | References | PDF (957.2 KB) | EPUB

373 Views
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Article

An investigation of the global awareness of business excellence and best practices in promoting the use of business excellence

Saad Ghafoor, Robin Mann & Nigel Grigg

Pages: 1857-1881

Published online: 12 May 2023

AbstractforAn investigation of the global awareness of business excellence and best practices in promoting the use of business excellence | Full Text | References | PDF (1.6 MB) | EPUB

304 Views
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Article

Role of brand heritage in local and franchise restaurant service

Jiseon Ahn

Pages: 1882-1895

Published online: 12 May 2023

AbstractforRole of brand heritage in local and franchise restaurant service | Full Text | References | PDF (341.2 KB) | EPUB

318 Views
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Article

Exploring quick commerce service experience: a moderated mediated investigation using SEM and fsQCA

Ashwarya Kapoor, Rajiv Sindwani & Manisha Goel

Pages: 1896-1919

Published online: 23 May 2023

AbstractforExploring quick commerce service experience: a moderated mediated investigation using SEM and fsQCA | Full Text | References | PDF (459 KB) | EPUB

583 Views
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