The Service Industries Journal, Volume 34, Issue 1 (2014)

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The Service Industries Journal, Volume 34, Issue 1 (2014)

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Editorial

Article
What is truth?
Eileen Bridges (Editor-in-Chief)
Pages: 1-4
Published online: 20 Jan 2014
First Page PreviewforWhat is truth? | Full Text | References | PDF (61.1 KB)
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Articles

Article
Servitisation of European manufacturing: evidence from a large scale database
Bernhard Dachs, Sabine Biege, Martin Borowiecki, Gunter Lay, Angela Jäger & Doris Schartinger
Pages: 5-23
Published online: 14 Mar 2013
AbstractforServitisation of European manufacturing: evidence from a large scale database | Full Text | References | PDF (217.4 KB)
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Article
Exports, foreign direct investments and productivity: are services firms different?
Joachim Wagner
Pages: 24-37
Published online: 11 Feb 2013
AbstractforExports, foreign direct investments and productivity: are services firms different? | Full Text | References | PDF (90.4 KB)
  • 459 Views
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Article
‘Hollow from the start’? Professional associations and the professionalisation of tourism
Rhodri Thomas & Huw Thomas
Pages: 38-55
Published online: 24 Jan 2013
Abstractfor‘Hollow from the start’? Professional associations and the professionalisation of tourism | Full Text | References | PDF (114.5 KB)
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Article
Marketing to the mature learner: exploring the role of web communications
Mark Durkin, Leanna Filbey & Danielle McCartan-Quinn
Pages: 56-70
Published online: 01 Feb 2013
AbstractforMarketing to the mature learner: exploring the role of web communications | Full Text | References | PDF (93.1 KB)
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Article
Cross-generational perceptions and reactions during service recovery
Edward Kasabov & Tessa Hain
Pages: 71-87
Published online: 20 Feb 2013
AbstractforCross-generational perceptions and reactions during service recovery | Full Text | References | PDF (161.1 KB)
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