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Volume 4, Issue 3

Total Quality Management & Business Excellence

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Total Quality Management & Business Excellence, Volume 4, Issue 3 (1993)

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Total Quality Management, Volume 4, Issue 3 (1993)

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Original Articles

Article

The meaning of quality

Gerald F. Smith

Pages: 235-244

Published online: 28 Jul 2006

AbstractforThe meaning of quality | References | PDF (686 KB)

201 Views
16 CrossRef citations
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Article

Success factors, Weaknesses and myths concerning TQM implementation in Australia

Edmund Lu & Amrik Sohal

Pages: 245-256

Published online: 28 Jul 2006

AbstractforSuccess factors, Weaknesses and myths concerning TQM implementation in Australia | References | PDF (628 KB)

121 Views
12 CrossRef citations
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Article

Quality improvement for ‘group work’ management process

George Tsiotras

Pages: 257-260

Published online: 28 Jul 2006

AbstractforQuality improvement for ‘group work’ management process | PDF (216.2 KB)

34 Views
1 CrossRef citations
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Article

Participation in product and service quality: recent survey evidence from the European Community

Colin Gill & Hubert Krieger

Pages: 261-274

Published online: 28 Jul 2006

AbstractforParticipation in product and service quality: recent survey evidence from the European Community | References | PDF (915.7 KB)

9 Views
2 CrossRef citations
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Article

Performance appraisal for TQM: a team approach

Tom Janz & Gedaliahu H. Harel

Pages: 275-282

Published online: 28 Jul 2006

AbstractforPerformance appraisal for TQM: a team approach | References | PDF (442.7 KB)

31 Views
3 CrossRef citations
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Article

Total quality control Chinese style and its management implications—Taiwan versus China

Yi Chou, Pao-Long Chang & Chyau Tuan

Pages: 283-304

Published online: 28 Jul 2006

AbstractforTotal quality control Chinese style and its management implications—Taiwan versus China | References | PDF (1.1 MB)

16 Views
5 CrossRef citations
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Article

Identifying quality cost elements in the public service: using AS2561–1982 as a guide

K. K. Navaratnam

Pages: 305-312

Published online: 28 Jul 2006

AbstractforIdentifying quality cost elements in the public service: using AS2561–1982 as a guide | References | PDF (497 KB)

9 Views
1 CrossRef citations
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Article

How do human characteristics fit into total quality management?

Theodore R. Russell

Pages: 313-324

Published online: 28 Jul 2006

AbstractforHow do human characteristics fit into total quality management? | References | PDF (769.8 KB)

10 Views
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Article

Dimensions of quality teaching in higher institutions

Christian N. Madu & Chu-Hua Kuei

Pages: 325-338

Published online: 28 Jul 2006

AbstractforDimensions of quality teaching in higher institutions | References | PDF (977.7 KB)

65 Views
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