Citations (304)
Keep up to date with the latest research on this topic with citation updates for this article.
Read on this site (37)
Zhaoyu Chen. (2023) Theoretical development of the tourist experience: a future perspective. Tourism Recreation Research 0:0, pages 1-15.
Read now
Read now
Mariana Carvalho, Elisabeth Kastenholz & Maria João Carneiro. (2023) Co-creative tourism experiences – a conceptual framework and its application to food & wine tourism. Tourism Recreation Research 48:5, pages 668-692.
Read now
Read now
Federico Inchausti-Sintes. (2023) Modelling the economics of sustainable tourism. Journal of Sustainable Tourism 31:9, pages 2136-2149.
Read now
Read now
Hsuan Hsu. (2023) Facing the era of smartness – delivering excellent smart hospitality experiences through cloud computing. Journal of Hospitality Marketing & Management 0:0, pages 1-27.
Read now
Read now
Saurabh Gupta, Onkar Nath Mishra & Sunil Kumar. (2023) Tourist participation, well-being and satisfaction: the mediating roles of service experience and tourist empowerment. Current Issues in Tourism 26:16, pages 2613-2628.
Read now
Read now
Rijul Chaturvedi, Sanjeev Verma, Faizan Ali & Satish Kumar. (2023) Reshaping Tourist Experience with AI-Enabled Technologies: A Comprehensive Review and Future Research Agenda. International Journal of Human–Computer Interaction 0:0, pages 1-17.
Read now
Read now
Eva Sánchez-Amboage, Matías Enrique Membiela-Pollán, Valentín-Alejandro Martínez-Fernández & Sebastian Molinillo. (2023) Tourism marketing in a metaverse context: the new reality of European museums on meta. Museum Management and Curatorship 38:4, pages 468-489.
Read now
Read now
Martina Nannelli, Francesco Capone & Luciana Lazzeretti. (2023) Artificial intelligence in hospitality and tourism. State of the art and future research avenues. European Planning Studies 31:7, pages 1325-1344.
Read now
Read now
Jacques Bulchand-Gidumal, Eduardo William Secin, Peter O’Connor & Dimitrios Buhalis. (2023) Artificial intelligence’s impact on hospitality and tourism marketing: exploring key themes and addressing challenges. Current Issues in Tourism 0:0, pages 1-18.
Read now
Read now
Mahmut Demir & Şirvan Şen Demir. (2023) Is ChatGPT the right technology for service individualization and value co-creation? evidence from the travel industry. Journal of Travel & Tourism Marketing 40:5, pages 383-398.
Read now
Read now
Erose Sthapit, Brian Garrod, Matthew J. Stone, Peter Björk & Hanqun Song. (2023) Value co-destruction in tourism and hospitality: a systematic literature review and future research agenda. Journal of Travel & Tourism Marketing 40:5, pages 363-382.
Read now
Read now
Abbie-Gayle Johnson & Dimitrios Buhalis. (2023) Legitimacy in co-creating tourism value through customer-to-customer (C2C) online travel communities. Tourism Recreation Research 0:0, pages 1-17.
Read now
Read now
Andrea Sestino, Cesare Amatulli, Alessandro M. Peluso & Gianluigi Guido. (2023) Integrating Internet-of-Things technologies in luxury industries: the roles of consumers’ openness to technological innovations and status consumption. Technology Analysis & Strategic Management 0:0, pages 1-15.
Read now
Read now
Monica Cerdan Chiscano. (2023) Co-creating family-inclusive leisure experiences: A study of Barcelona’s Gran Teatre del Liceu opera house. Journal of Leisure Research 0:0, pages 1-21.
Read now
Read now
Raouf Ahmad Rather, Shakir Hussain Parrey, Rafia Gulzar & Shakeel Ul Rehman. (2023) Does gamification effect customer brand engagement and co-creation during pandemic? A moderated-mediation analysis. Journal of Global Scholars of Marketing Science 33:2, pages 285-311.
Read now
Read now
Huijun Yang, Hanqun Song, Catherine Cheung & Jieqi Guan. (2023) Are Prior Smart Hotel Visiting Experience and Personal Innovativeness Critical to Future Visit Intention?. Journal of China Tourism Research 19:2, pages 266-289.
Read now
Read now
Ioannis Assiouras, George Skourtis, Antonios Giannopoulos, Dimitrios Buhalis & Elif Karaosmanoglu. (2023) Testing the relationship between value co-creation, perceived justice and guests’ enjoyment. Current Issues in Tourism 26:4, pages 587-602.
Read now
Read now
Martin Fontanari & Anastasia Traskevich. (2023) Smart-Solutions for Handling Overtourism and Developing Destination Resilience for the Post-Covid-19 Era. Tourism Planning & Development 20:1, pages 86-107.
Read now
Read now
Lenna V. Shulga, James A. Busser & Wen Chang. (2022) Relational energy and co-creation: effects on hospitality stakeholders’ wellbeing. Journal of Hospitality Marketing & Management 31:8, pages 1026-1047.
Read now
Read now
Xia Wang, Feng Zhen, Jia Tang, Lizhen Shen & Danli Liu. (2022) Applications, Experiences, and Challenges of Smart Tourism Development in China. Journal of Urban Technology 29:4, pages 101-126.
Read now
Read now
Nima Soltani-Nejad, Raymond Rastegar, Goshtasb Shahriari-Mehr & Fatemeh Taheri-Azad. (2022) Conceptualizing Tourist Journey: Qualitative Analysis of Tourist Experiences on TripAdvisor. Journal of Quality Assurance in Hospitality & Tourism 0:0, pages 1-22.
Read now
Read now
Kangping Wang, Haiyan Kong, Naipeng Bu, Honggen Xiao, Xuejie Qiu & Jinghan Li. (2022) AI in health tourism: developing a measurement scale. Asia Pacific Journal of Tourism Research 27:9, pages 954-966.
Read now
Read now
Shaista Anayat & Gowhar Rasool. (2022) Artificial intelligence marketing (AIM): connecting-the-dots using bibliometrics. Journal of Marketing Theory and Practice 0:0, pages 1-22.
Read now
Read now
Sérgio Dominique-Ferreira, Rui José Braga & Benilda Queirós Rodrigues. (2022) Role and effect of traditional markets: The internationally awarded case of Barcelos. Journal of Global Scholars of Marketing Science 32:3, pages 470-492.
Read now
Read now
Suwadee Talawanich & Norman Au. (2022) Sacrifice Elements in Intention to Adopt Airline Crisis Communication with Mobile Apps. International Journal of Hospitality & Tourism Administration 23:3, pages 478-516.
Read now
Read now
Min Anna Maria Au-Yeung, Vincent Wing Sun Tung & Serene Wai Tsz Tse. (2022) Agile destination management and marketing. Tourism Recreation Research 0:0, pages 1-11.
Read now
Read now
Mohd Sadiq, Nikhil Dogra, Mohd Adil & Kumkum Bharti. (2022) Predicting Online Travel Purchase Behavior: The Role of Trust and Perceived Risk. Journal of Quality Assurance in Hospitality & Tourism 23:3, pages 796-822.
Read now
Read now
Katsy Lin, Lawrence Hoc Nang Fong & Rob Law. (2022) Live streaming in tourism and hospitality: a literature review. Asia Pacific Journal of Tourism Research 27:3, pages 290-304.
Read now
Read now
Minglong Li, Dexiang Yin, Hailian Qiu & Billy Bai. (2022) Examining the effects of AI contactless services on customer psychological safety, perceived value, and hospitality service quality during the COVID‐19 pandemic. Journal of Hospitality Marketing & Management 31:1, pages 24-48.
Read now
Read now
Daniela Castillo, Ana Isabel Canhoto & Emanuel Said. (2021) The dark side of AI-powered service interactions: exploring the process of co-destruction from the customer perspective. The Service Industries Journal 41:13-14, pages 900-925.
Read now
Read now
Lucía Rubio-Escuderos, Hugo García-Andreu, Eleni Michopoulou & Dimitrios Buhalis. (2021) Perspectives on experiences of tourists with disabilities: implications for their daily lives and for the tourist industry. Tourism Recreation Research 0:0, pages 1-15.
Read now
Read now
Shuping Chen, Xiaoyun Han, Anil Bilgihan & Fevzi Okumus. (2021) Customer engagement research in hospitality and tourism: a systematic review. Journal of Hospitality Marketing & Management 30:7, pages 871-904.
Read now
Read now
Huiyue Ye, Sunny Sun & Rob Law. (2021) An investigation of developing smart tourism from the perspective of stakeholders. Asia Pacific Journal of Tourism Research 26:10, pages 1156-1170.
Read now
Read now
Stela Cristina Hott Corrêa & Marlusa de Sevilha Gosling. (2021) Travelers’ Perception of Smart Tourism Experiences in Smart Tourism Destinations. Tourism Planning & Development 18:4, pages 415-434.
Read now
Read now
Yuan Zhou, Woo Gon Kim, Bendegul Okumus & Cihan Cobanoglu. (2021) Understanding online travel communities: a literature review and future research directions in hospitality and tourism. Journal of Travel & Tourism Marketing 38:2, pages 194-212.
Read now
Read now
Ali Selcuk Can, Yuksel Ekinci, Giampaolo Viglia & Dimitrios Buhalis. (2020) Stronger Together? Tourists’ Behavioral Responses to Joint Brand Advertising. Journal of Advertising 49:5, pages 525-539.
Read now
Read now
Kareem M. Selem, Muhammad Haroon Shoukat, Rimsha Khalid & Mohsin Raza. Guest interaction with hotel booking website information: scale development and validation of antecedents and consequences. Journal of Hospitality Marketing & Management 0:0, pages 1-23.
Read now
Read now
Articles from other publishers (267)
Sarah Badar (Imran) & Ajmal Waheed. (2022) Revealing the factors of re-patronage intention: true behavioral insights in hotel customers. Journal of Hospitality and Tourism Insights 6:5, pages 2317-2338.
Crossref
Crossref
Long Hong Pham, Erisher Woyo, Trang Huong Pham & Dao Thi Xuan Truong. (2022) Value co-creation and destination brand equity: understanding the role of social commerce information sharing. Journal of Hospitality and Tourism Insights 6:5, pages 1796-1817.
Crossref
Crossref
Donna Marie Rivero, Roberto Suson, Alma Arnejo, Nadine May Atibing, Joerabell Lourdes Aro, Charldy Wenceslao, Angelo Burdeos, Kafferine Yamagishi & Lanndon Ocampo. (2023) Service recovery and innovation on customer satisfaction amidst massive typhoon-induced disruptions: The mediating role of SERVQUAL. International Journal of Disaster Risk Reduction 99, pages 104130.
Crossref
Crossref
Stephan Reinhold, Pietro Beritelli, Alan Fyall, Hwan-Suk Chris Choi, Christian Laesser & Marion Joppe. (2023) State-of-the-Art Review on Destination Marketing and Destination Management. Tourism and Hospitality 4:4, pages 584-603.
Crossref
Crossref
Xiaojiang Zheng & Shixuan Fu. (2023) Tourism live streaming: uncovering the effects of responsiveness and knowledge spillover on travelling intentions. Tourism Review.
Crossref
Crossref
Hyekyung Park, Minwoo Lee & Ki-Joon Back. (2023) A critical review of technology-driven service innovation in hospitality and tourism: current discussions and future research agendas. International Journal of Contemporary Hospitality Management 35:12, pages 4502-4534.
Crossref
Crossref
Simra Mujahid, Sujata Khandai & Umashankar Venkatesh. (2023) A Bibliometric Analysis of Brand Value Co-creation and Consumer Engagement. Journal of Creating Value 9:2, pages 275-290.
Crossref
Crossref
Ching-Fu Chen & Girish V.G.. (2022) Antecedents and outcomes of use experience of airport service robot: The stimulus-organism-response (S-O-R) framework. Journal of Vacation Marketing 29:4, pages 570-583.
Crossref
Crossref
Muddassar Sarfraz, Kausar Fiaz Khawaja, Heesup Han, Antonio Ariza-Montes & Juan Manuel Arjona-Fuentes. (2023) Sustainable supply chain, digital transformation, and blockchain technology adoption in the tourism sector. Humanities and Social Sciences Communications 10:1.
Crossref
Crossref
Elisabeth Happ, Martin Schnitzer & Ursula Scholl-Grissemann. (2023) Ski touring on groomed slopes—Exploring an alpine winter sports trend and potential tourism product. Tourism Management Perspectives 48, pages 101155.
Crossref
Crossref
Ghazale Taheri, Fatemeh Mohammadi & Mona Jami Pour. (2023) What drives social co-creation in tourism? An empirical study. foresight.
Crossref
Crossref
Wen-Qi Ruan, Fang Deng, Shu-Ning Zhang & Yan Zhou. (2023) Negative tourism rumors towards user online citizenship behavior: the differential influence of correction sources. Tourism Review.
Crossref
Crossref
Asik Rahaman Jamader, Shahnawaz Chowdhary & Srijib Shankar Jha. 2023. Resilient and Sustainable Destinations After Disaster. Resilient and Sustainable Destinations After Disaster
9
18
.
Van Thanh Nguyen, Le Thai Phong & Nguyen Thi Khanh Chi. (2023) The impact of AI chatbots on customer trust: an empirical investigation in the hotel industry. Consumer Behavior in Tourism and Hospitality 18:3, pages 293-305.
Crossref
Crossref
Youssef El Archi, Brahim Benbba, Moaaz Kabil & Lóránt Dénes Dávid. (2023) Digital Technologies for Sustainable Tourism Destinations: State of the Art and Research Agenda. Administrative Sciences 13:8, pages 184.
Crossref
Crossref
Isaac Owusu Asante, Yushi Jiang & Miao Miao. (2023) Exploring the motivating factors for using live‐streaming and their influence on consumers' hedonic well‐being: The mediating effect of psychological engagement. Psychology & Marketing.
Crossref
Crossref
Yogesh K. Dwivedi, Nir Kshetri, Laurie Hughes, Emma Louise Slade, Anand Jeyaraj, Arpan Kumar Kar, Abdullah M. Baabdullah, Alex Koohang, Vishnupriya Raghavan, Manju Ahuja, Hanaa Albanna, Mousa Ahmad Albashrawi, Adil S. Al-Busaidi, Janarthanan Balakrishnan, Yves Barlette, Sriparna Basu, Indranil Bose, Laurence Brooks, Dimitrios Buhalis, Lemuria Carter, Soumyadeb Chowdhury, Tom Crick, Scott W. Cunningham, Gareth H. Davies, Robert M. Davison, Rahul Dé, Denis Dennehy, Yanqing Duan, Rameshwar Dubey, Rohita Dwivedi, John S. Edwards, Carlos Flavián, Robin Gauld, Varun Grover, Mei-Chih Hu, Marijn Janssen, Paul Jones, Iris Junglas, Sangeeta Khorana, Sascha Kraus, Kai R. Larsen, Paul Latreille, Sven Laumer, F. Tegwen Malik, Abbas Mardani, Marcello Mariani, Sunil Mithas, Emmanuel Mogaji, Jeretta Horn Nord, Siobhan O’Connor, Fevzi Okumus, Margherita Pagani, Neeraj Pandey, Savvas Papagiannidis, Ilias O. Pappas, Nishith Pathak, Jan Pries-Heje, Ramakrishnan Raman, Nripendra P. Rana, Sven-Volker Rehm, Samuel Ribeiro-Navarrete, Alexander Richter, Frantz Rowe, Suprateek Sarker, Bernd Carsten Stahl, Manoj Kumar Tiwari, Wil van der Aalst, Viswanath Venkatesh, Giampaolo Viglia, Michael Wade, Paul Walton, Jochen Wirtz & Ryan Wright. (2023) Opinion Paper: “So what if ChatGPT wrote it?” Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and policy. International Journal of Information Management 71, pages 102642.
Crossref
Crossref
Mavis Chamboko-Mpotaringa & Tembi M. Tichaawa. (2023) Sustainability of digital marketing strategies for driving consumer behaviour in the domestic tourism industry. Studia Periegetica.
Crossref
Crossref
Man‐Lai Cheung, Wilson K. S. Leung, Babak Taheri & Sin Yan Tse. (2023) Driving destination brand engagement: The role of traveler participation. International Journal of Tourism Research.
Crossref
Crossref
Jun Lei & Sid Suntrayuth. (2023) A Study on the Impact of Chinese Domestic Tourists’ Participation on Their Post-Travel Behaviors in Traditional Chinese Villages. Heritage 6:7, pages 5187-5201.
Crossref
Crossref
T. Praveen Kumar, Santosh Basavaraj & K. Soundarapandiyan. (2023)
Can
co‐creating
in
CSR
initiatives influence loyal customers? Evidence from the banking industry
. Corporate Social Responsibility and Environmental Management.
Crossref
Crossref
Khalid Mahmood Abbas & Bo Wen. 2023. Digital Entrepreneurship and Co-Creating Value Through Digital Encounters. Digital Entrepreneurship and Co-Creating Value Through Digital Encounters
218
244
.
Mir Shahid Satar, Raouf Ahmad Rather, Sadia Cheema, Shakir Hussain Parrey, Zahed Ghaderi & Lisa Cain. (2023) Transforming destination-based customer engagement to revisit intention through co-creation: findings from SEM and fsQCA. Tourism Review.
Crossref
Crossref
Cecilie Andersen, Marit Gundersen Engeset & Ellen Katrine Nyhus. (2023) Tourist involvement in vacation planning and booking: impact on word of mouth and loyalty. Tourism Review.
Crossref
Crossref
Eliza Sharma, Subhra Mondal, Subhankar Das & Vasiliki G. Vrana. (2023) Scale Development for COVID-19 Vaccine Hesitancy by Integration of Socio-Demographic and Psychological Factors. Vaccines 11:6, pages 1052.
Crossref
Crossref
Zhiyong Li, Huiru Li & Xinyi Liu. (2023) Finer-grained understanding of travel livestreaming adoption: A synthetic analysis from uses and gratifications theory perspective. Tourism Management Perspectives 47, pages 101130.
Crossref
Crossref
Pian Pu, Li Cheng, WHMS Samarathunga & Geoffrey Wall. (2022) Tour guides’ sustainable tourism practices in host-guest interactions: when Tibet meets the west. Tourism Review 78:3, pages 808-833.
Crossref
Crossref
Arpita Khare, Pradeep Kautish & Anshuman Khare. (2023) The online flow and its influence on awe experience: an AI-enabled e-tail service exploration. International Journal of Retail & Distribution Management 51:6, pages 713-735.
Crossref
Crossref
J. Grönman, P. Rantanen, P. Sillberg, T. Pohjola & T. Jönkkäri. (2023) Challenges of Combining Open and Commercial Data Sources in Visitor Mobility Estimations. Challenges of Combining Open and Commercial Data Sources in Visitor Mobility Estimations.
Hasan Evrim Arici, Mehmet Bahri Saydam & Mehmet Ali Koseoglu. (2023) How Do Customers React to Technology in the Hospitality and Tourism Industry?. Journal of Hospitality & Tourism Research, pages 109634802311686.
Crossref
Crossref
Faizan Ali, Lisa Cain, Tiffany S. Legendre & Laurie Wu. (2022) The Intersection of Technology, Accessible Tourism and Tourists With Intellectual Disabilities: Proposing a Novel Conceptual Framework. Journal of Hospitality & Tourism Research 47:4, pages NP76-NP90.
Crossref
Crossref
Estrella Díaz, Águeda Esteban, Christina Koutra, Sofia Almeida & Rocío Carranza. (2023) Co-creation of value in smart ecosystems: past trends and future directions in tourism literature. Journal of Hospitality and Tourism Technology 14:3, pages 365-383.
Crossref
Crossref
Bianca Kronemann, Hatice Kizgin, Nripendra Rana & Yogesh K. Dwivedi. (2023) How AI encourages consumers to share their secrets? The role of anthropomorphism, personalisation, and privacy concerns and avenues for future research. Spanish Journal of Marketing - ESIC 27:1, pages 3-19.
Crossref
Crossref
Dimitrios Buhalis, Xi Yu Leung, Daisy Fan, Simon Darcy, Ganghua Chen, Feifei Xu, Garry Wei-Han Tan, Robin Nunkoo & Anna Farmaki. (2023) Editorial: Tourism 2030 and the contribution to the sustainable development goals: the tourism review viewpoint. Tourism Review 78:2, pages 293-313.
Crossref
Crossref
Chih-Hsing Liu, Jeou-Shyan Horng, Sheng-Fang Chou, Tai-Yi Yu, Yung-Chuan Huang & Jun-You Lin. (2022) Integrating big data and marketing concepts into tourism, hospitality operations and strategy development. Quality & Quantity 57:2, pages 1905-1922.
Crossref
Crossref
Sofia Gomes, João M. Lopes & Luís Ferreira. (2023) Looking at the tourism industry through the lenses of industry 4.0: a bibliometric review of concerns and challenges. Journal of Hospitality and Tourism Insights.
Crossref
Crossref
Mohd Azhar, Rehan Husain, Sheeba Hamid & Mohd Nayyer Rahman. (2023) Effect of social media marketing on online travel purchase behavior post-COVID-19: mediating role of brand trust and brand loyalty. Future Business Journal 9:1.
Crossref
Crossref
Diaz Pranita, Sri Sarjana, Budiman Mahmud Musthofa, Hadining Kusumastuti & Mohamad Sattar Rasul. (2023) Blockchain Technology to Enhance Integrated Blue Economy: A Case Study in Strengthening Sustainable Tourism on Smart Islands. Sustainability 15:6, pages 5342.
Crossref
Crossref
Sachin Kumar, Manohar Sajnani & Ashok Chopra. (2023) Analysis of RAISA (Robotics, Artificial Intelligence & Service Automation) and Dubai Tourism. Analysis of RAISA (Robotics, Artificial Intelligence & Service Automation) and Dubai Tourism.
Chenxi Li, Zhaohui Li & Meng Wu. (2023)
The genetic algorithm and
BP
neural network in financial supply chain management under information sharing
. Expert Systems.
Crossref
Crossref
Susana Santos, Helena Martins Gonçalves & Merícia Teles. (2022) Social media engagement and real‐time marketing: Using net‐effects and set‐theoretic approaches to understand audience and content‐related effects. Psychology & Marketing 40:3, pages 497-515.
Crossref
Crossref
Mark Anthony Camilleri & Metin Kozak. (2022) Utilitarian motivations to engage with travel websites: an interactive technology adoption model. Journal of Services Marketing 37:1, pages 96-109.
Crossref
Crossref
Dhiani Absari, Arif Djunaidy & Tony Dwi Susanto. (2023) A Systematic Review of Indonesia’s Heritage Tourism in Perspective of Smart Tourism Conceptual Model. INTENSIF: Jurnal Ilmiah Penelitian dan Penerapan Teknologi Sistem Informasi 7:1, pages 134-145.
Crossref
Crossref
Zuzana Kvítková & Zdenka Petrů. 2023. Online Reputation Management in Destination and Hospitality. Online Reputation Management in Destination and Hospitality
91
110
.
Anam Afaq, Loveleen Gaur & Gurmeet Singh. (2022) Social CRM: linking the dots of customer service and customer loyalty during COVID-19 in the hotel industry. International Journal of Contemporary Hospitality Management 35:3, pages 992-1009.
Crossref
Crossref
Wan Yang, Ye Zhang & Yao-Chin Wang. (2022) Would Travel Experiences or Possessions Make People Happier?. Journal of Travel Research 62:2, pages 412-431.
Crossref
Crossref
Jacqueline Doyle & Felicity Kelliher. (2023) Bringing the past to life: Co-creating tourism experiences in historic house tourist attractions. Tourism Management 94, pages 104656.
Crossref
Crossref
Valentina Ndou, Eglantina Hysa & Ylenia Maruccia. (2023) A Methodological Framework for Developing a Smart-Tourism Destination in the Southeastern Adriatic–Ionian Area. Sustainability 15:3, pages 2057.
Crossref
Crossref
George Kofi Amoako, Livingstone Divine Caesar, Robert Kwame Dzogbenuku & Gifty Agyeiwah Bonsu. (2021) Service recovery performance and repurchase intentions: the mediation effect of service quality at KFC. Journal of Hospitality and Tourism Insights 6:1, pages 110-130.
Crossref
Crossref
Dimitrios Buhalis, Peter O’Connor & Rosanna Leung. (2022) Smart hospitality: from smart cities and smart tourism towards agile business ecosystems in networked destinations. International Journal of Contemporary Hospitality Management 35:1, pages 369-393.
Crossref
Crossref
Eunjung Kim, Alexander Rolfe Best & Kijung Choi. (2023) Mapping the research trends on social media in the hospitality sector from 2010 to 2020. Tourism and hospitality management 29:2, pages 167-181.
Crossref
Crossref
Payal Mehra. (2023) Unexpected surprise: Emotion analysis and aspect based sentiment analysis (ABSA) of user generated comments to study behavioral intentions of tourists. Tourism Management Perspectives 45, pages 101063.
Crossref
Crossref
Nela Filimon & Francesc Fusté-Forné. 2023. Food, Gastronomy, Sustainability, and Social and Cultural Development. Food, Gastronomy, Sustainability, and Social and Cultural Development
95
115
.
Noor Raihani Zainol & Muhammad Khalilur RahmanMohammad Mainul Hossain, Rolee Sifa, Muhammad Khalilur Rahman, Noor Raihani Zainol & Salma Akter. 2023. Social Entrepreneurship and Social Innovation in Eco-Tourism. Social Entrepreneurship and Social Innovation in Eco-Tourism
107
116
.
Noor Raihani Zainol & Muhammad Khalilur RahmanNoor Raihani Zainol, Fadhilahanim Aryani Abdullah & Muhammad Khalilur Rahman. 2023. Social Entrepreneurship and Social Innovation in Eco-Tourism. Social Entrepreneurship and Social Innovation in Eco-Tourism
61
84
.
Rashed Isam Ashqar, Célia Ramos, Carlos Sousa & Nelson Matos. 2023. Marketing and Smart Technologies. Marketing and Smart Technologies
113
124
.
Donna Sears & Terrance G. Weatherbee. 2023. Technology Advances and Innovation in Wine Tourism. Technology Advances and Innovation in Wine Tourism
135
150
.
Van Hai Pham, Quoc Hung Nguyen, Viet Phuong Truong & Le Phuc Thinh Tran. 2023. International Conference on Innovative Computing and Communications. International Conference on Innovative Computing and Communications
285
293
.
Barbara Neuhofer & Lukas Grundner. 2023. Destination Design. Destination Design
179
192
.
Cecilia Pasquinelli & Mariapina TrunfioCecilia Pasquinelli & Mariapina Trunfio. 2023. Sustainability-oriented Innovation in Smart Tourism. Sustainability-oriented Innovation in Smart Tourism
15
61
.
Georgiadis Mauroudis, Maria Tsourela & Dimitris Paschaloudis. 2023. Tourism, Travel, and Hospitality in a Smart and Sustainable World. Tourism, Travel, and Hospitality in a Smart and Sustainable World
369
379
.
Estrella Diaz, Águeda Esteban, Rocío Carranza, Carlos Sánchez-Camacho & David Martín-Consuegra. 2023. Information and Communication Technologies in Tourism 2023. Information and Communication Technologies in Tourism 2023
77
81
.
Katerina Volchek & Armin Brysch. 2023. Information and Communication Technologies in Tourism 2023. Information and Communication Technologies in Tourism 2023
300
311
.
Barbara Prodinger & Barbara Neuhofer. 2023. Information and Communication Technologies in Tourism 2023. Information and Communication Technologies in Tourism 2023
288
299
.
Hoang Nam Vu & Thi Khanh Chi Nguyen. (2022) The Impact of AI Chatbot On Customer Willingness to Pay: An Empirical Investigation in The Hospitality Industry. Journal of Trade Science, pages 105-116.
Crossref
Crossref
Shasha Liu, Pierre Benckendorff & Judith Mair. (2022) How Do Tourists Use Metaheuristics for Decision-Making Mediated by Smartphones in a Destination?. Journal of Travel Research, pages 004728752211409.
Crossref
Crossref
Nguyen Thi Khanh Chi & Vu Hoang Nam. (2022) The Impact of AI Chatbot on Long-Term Relationships between Customers and Hotels. VNU University of Economics and Business 2:6.
Crossref
Crossref
Matti Haverila, Kai Christian Haverila, Muhammad Mohiuddin & Zhan Su. (2022) The Impact of Quality of Big Data Marketing Analytics (BDMA) on the Market and Financial Performance. Journal of Global Information Management 30:1, pages 1-21.
Crossref
Crossref
Zicong Ye & Xiantao Huang. (2022) Adoption of a deep learning-based neural network model in the psychological behavior analysis of resident tourism consumption. Frontiers in Public Health 10.
Crossref
Crossref
Tamás Csordás, Anna Irimiás & Kornélia Kiss. (2022) Digitalizáció-vezérelt innovációk a turizmusban – fókuszban a fogyasztói magatartás. Turizmus Bulletin, pages 16-25.
Crossref
Crossref
Arthur Huang, Ying Chao, Efrén de la Mora Velasco, Anil Bilgihan & Wei Wei. (2021) When artificial intelligence meets the hospitality and tourism industry: an assessment framework to inform theory and management. Journal of Hospitality and Tourism Insights 5:5, pages 1080-1100.
Crossref
Crossref
Diego de Jaureguizar Cervera, Diana C. Pérez-Bustamante Yábar & Javier de Esteban Curiel. (2022) Factors affecting short-term rental first price: A revenue management model. Frontiers in Psychology 13.
Crossref
Crossref
Sanjeev Verma, Lekha Warrier, Brajesh Bolia & Shraddha Mehta. (2022) Past, present, and future of virtual tourism-a literature review. International Journal of Information Management Data Insights 2:2, pages 100085.
Crossref
Crossref
Abbie-Gayle Johnson & Dimitrios Buhalis. (2022) Solidarity during times of crisis through co-creation. Annals of Tourism Research 97, pages 103503.
Crossref
Crossref
Faruk Seyitoğlu & Ozan Atsız. (2022) Distant local-guided tour perceptions and experiences of online travellers. Journal of Vacation Marketing, pages 135676672211351.
Crossref
Crossref
Ursula Scholl-Grissemann, Mike Peters, Bernhard Fabian Bichler & Elisabeth Happ. (2022) Hiking tourism: educating hikers through the interpretation of on-site information and predicting precautionary behavior. Tourism Review 77:6, pages 1436-1454.
Crossref
Crossref
Chen-Kuo Pai, Ze-Tian Wu, Seunghwan Lee, Jaeseok Lee & Sangguk Kang. (2022) Service Quality of Social Media-Based Self-Service Technology in the Food Service Context. Sustainability 14:20, pages 13483.
Crossref
Crossref
Yaodong Zhu, Norzaidahwati Zaidin & Yibei Pu. (2022) Local Residents Becoming Local Tourists: Value Co-Creation in Chinese Wetland Parks during the COVID-19 Pandemic. Sustainability 14:19, pages 12577.
Crossref
Crossref
Ebru Kuzgun, Nesenur Altinigne & Esra Arıkan. (2022) Customer satisfaction with co-created hospitality services: Regulatory focus orientation and positive disconfirmation. Journal of Vacation Marketing 28:4, pages 510-523.
Crossref
Crossref
Morteza Akbari, Pantea Foroudi, Rahime Zaman Fashami, Nasrin Mahavarpour & Maryam Khodayari. (2022) Let us talk about something: The evolution of e-WOM from the past to the future. Journal of Business Research 149, pages 663-689.
Crossref
Crossref
Yogesh K. Dwivedi, Laurie Hughes, Abdullah M. Baabdullah, Samuel Ribeiro-Navarrete, Mihalis Giannakis, Mutaz M. Al-Debei, Denis Dennehy, Bhimaraya Metri, Dimitrios Buhalis, Christy M.K. Cheung, Kieran Conboy, Ronan Doyle, Rameshwar Dubey, Vincent Dutot, Reto Felix, D.P. Goyal, Anders Gustafsson, Chris Hinsch, Ikram Jebabli, Marijn Janssen, Young-Gab Kim, Jooyoung Kim, Stefan Koos, David Kreps, Nir Kshetri, Vikram Kumar, Keng-Boon Ooi, Savvas Papagiannidis, Ilias O. Pappas, Ariana Polyviou, Sang-Min Park, Neeraj Pandey, Maciel M. Queiroz, Ramakrishnan Raman, Philipp A. Rauschnabel, Anuragini Shirish, Marianna Sigala, Konstantina Spanaki, Garry Wei-Han Tan, Manoj Kumar Tiwari, Giampaolo Viglia & Samuel Fosso Wamba. (2022) Metaverse beyond the hype: Multidisciplinary perspectives on emerging challenges, opportunities, and agenda for research, practice and policy. International Journal of Information Management 66, pages 102542.
Crossref
Crossref
Huawen Shen, Chen Zhao, Daisy X.F. Fan & Dimitrios Buhalis. (2022) The effect of hotel livestreaming on viewers’ purchase intention: Exploring the role of parasocial interaction and emotional engagement. International Journal of Hospitality Management 107, pages 103348.
Crossref
Crossref
Prachi Thakur & Rajib Lochan Dhar. (2022) Impact of diversity training on employees and consumers: A review and research agenda. International Journal of Consumer Studies 46:5, pages 1665-1690.
Crossref
Crossref
Jingjing Yang, Ying Zeng, Xinyi Liu & Zhiyong Li. (2022) Nudging interactive cocreation behaviors in live-streaming travel commerce: The visualization of real-time danmaku. Journal of Hospitality and Tourism Management 52, pages 184-197.
Crossref
Crossref
Yujia Chen, Tao Xue, Aarni Tuomi & Ziya Wang. (2022) Hotel robots: an exploratory study of Generation Z customers in China. Tourism Review 77:5, pages 1262-1275.
Crossref
Crossref
Stepan Chalupa & Martin Petricek. (2022) Understanding customer's online booking intentions using hotel big data analysis. Journal of Vacation Marketing, pages 135676672211221.
Crossref
Crossref
Trinh Ngo T.T.Phuong Bui L.A.Dung Pham T.H.Tram Mai N.Luan Bui K.. (2022) Social media research trends in tourism city context. International Journal of Tourism Cities 8:3, pages 779-798.
Crossref
Crossref
Arkadiusz T. Tomczyk, Dimitrios Buhalis, Daisy X.F. Fan & Nigel L. Williams. (2022) Price-personalization: Customer typology based on hospitality business. Journal of Business Research 147, pages 462-476.
Crossref
Crossref
Shobhana Chandra, Sanjeev Verma, Weng Marc Lim, Satish Kumar & Naveen Donthu. (2022) Personalization in personalized marketing: Trends and ways forward. Psychology & Marketing 39:8, pages 1529-1562.
Crossref
Crossref
Mustafa YILMAZ & Kurtuluş KARAMUSTAFA. (2022) TURİZM ALANINDA ENDÜSTRİ 4.0 VE UYGULAMALARINI KONU ALAN MAKALELERİN BİBLİYOMETRİK ANALİZİA BIBLIOMETRIC ANALYSIS OF RESEARCHES ON INDUSTRY 4.0 AND ITS APPLICATIONS IN THE FIELD OF TOURISM. Pamukkale University Journal of Social Sciences Institute.
Crossref
Crossref
Nikolaos Varotsis. (2022) Digital Entrepreneurship and Creative Industries in Tourism: A Research Agenda. Economies 10:7, pages 167.
Crossref
Crossref
Sunny Sun, Huiyue Ye, Rob Law & Alex Yang-Chan Hsu. (2022) Hindrances to smart tourism development. Journal of Hospitality and Tourism Technology 13:4, pages 763-778.
Crossref
Crossref
Dimitrios Buhalis, Alexis Papathanassis & Maria Vafeidou. (2022) Smart cruising: smart technology applications and their diffusion in cruise tourism. Journal of Hospitality and Tourism Technology 13:4, pages 626-649.
Crossref
Crossref
Xin-Jean Lim, Jun-Hwa Cheah, Alastair M. Morrison, Siew Imm Ng & Siqi Wang. (2022) Travel app shopping on smartphones: understanding the success factors influencing in-app travel purchase intentions. Tourism Review 77:4, pages 1166-1185.
Crossref
Crossref
Sut Ieng Lei, Dan Wang & Rob Law. (2021) Mobile-based value co-creation: contextual factors towards customer experiences. Tourism Review 77:4, pages 1153-1165.
Crossref
Crossref
Fauzia Jabeen, Sameera Al Zaidi & Maryam Hamad Al Dhaheri. (2021) Automation and artificial intelligence in hospitality and tourism. Tourism Review 77:4, pages 1043-1061.
Crossref
Crossref
Pooja Goel, Neeraj Kaushik, Brijesh Sivathanu, Rajasshrie Pillai & Jasper Vikas. (2022) Consumers’ adoption of artificial intelligence and robotics in hospitality and tourism sector: literature review and future research agenda. Tourism Review 77:4, pages 1081-1096.
Crossref
Crossref
Dimitrios Buhalis & Iuliia Moldavska. (2021) Voice assistants in hospitality: using artificial intelligence for customer service. Journal of Hospitality and Tourism Technology 13:3, pages 386-403.
Crossref
Crossref
Rizalniyani Abdul Razak & Nur Aliah Mansor. 2022. Research Anthology on Social Media Advertising and Building Consumer Relationships. Research Anthology on Social Media Advertising and Building Consumer Relationships
1437
1446
.
Sang Soo Kim, Jin Yong Choi & Chulmo Koo. (2022) Effects of ICTs in mega events on national image formation: the case of PyeongChang Winter Olympic Games in South Korea. Journal of Hospitality and Tourism Technology 13:2, pages 217-239.
Crossref
Crossref
Man Lai Cheung, Wilson KS Leung, Jun-Hwa Cheah & Hiram Ting. (2021) Exploring the effectiveness of emotional and rational user-generated contents in digital tourism platforms. Journal of Vacation Marketing 28:2, pages 152-170.
Crossref
Crossref
Sanaz Kargaran, Masoumeh Hosseinzadeh Shahri, Zahra Ghorbani, Ali Saberi, Seyedh Mahboobeh Jamali & Nader Aleebrahim. (2022) Patterns of publications in social media-based co-creation: a bibliometric analysis. VINE Journal of Information and Knowledge Management Systems.
Crossref
Crossref
Verica Milutinovic, Jelena Musanovic & Dejan Beric. (2021) Stakeholders’ perceptions of competitive tourism destination: empirical evidence from Serbia. Tourism Review 77:2, pages 413-426.
Crossref
Crossref
Ernesto BATİSTA SÁNCHEZ, Jim DEEGAN & Elizabeth Del Carmen PÉREZ RİCARDO. (2022) Influence of Internet On Tourism Consumer Behaviour: A Systematic Review. Advances in Hospitality and Tourism Research (AHTR) 10:1, pages 130-156.
Crossref
Crossref
Christoph Pachucki, Reinhard Grohs & Ursula Scholl-Grissemann. (2022) Is nothing like before? COVID-19–evoked changes to tourism destination social media communication. Journal of Destination Marketing & Management 23, pages 100692.
Crossref
Crossref
Elecia Bethune, Dimitrios Buhalis & Lee Miles. (2022) Real time response (RTR): Conceptualizing a smart systems approach to destination resilience. Journal of Destination Marketing & Management 23, pages 100687.
Crossref
Crossref
Katerina Volchek. (2022) Book Review "Gamification for Tourism". Information Technology & Tourism 24:1, pages 157-159.
Crossref
Crossref
Fangxuan (Sam) Li, Jianan Ma & Yun Tong. (2022) Livestreaming in tourism: What drives tourism live streamers to share their travel experiences?. Tourism Review.
Crossref
Crossref
Shahriar Akter, Mujahid Mohiuddin Babu, Md Afnan Hossain & Umme Hani. (2022) Value co-creation on a shared healthcare platform: Impact on service innovation, perceived value and patient welfare. Journal of Business Research 140, pages 95-106.
Crossref
Crossref
Tanja Mihalic & Kir Kuščer. (2021) Can overtourism be managed? Destination management factors affecting residents’ irritation and quality of life. Tourism Review 77:1, pages 16-34.
Crossref
Crossref
Jacqualine Spence, Pierre Benckendorff & P. Monica Chien. 2022. The Emerald Handbook of Luxury Management for Hospitality and Tourism. The Emerald Handbook of Luxury Management for Hospitality and Tourism
403
423
.
Rob Law, Huiyue Ye & Irene Cheng Chu Chan. (2021) A critical review of smart hospitality and tourism research. International Journal of Contemporary Hospitality Management 34:2, pages 623-641.
Crossref
Crossref
Younghan Lee & Dae-eun Kim. (2021) The influence of technological interactivity and media sociability on sport consumer value co-creation behaviors via collective efficacy and collective intelligence. International Journal of Sports Marketing and Sponsorship 23:1, pages 18-40.
Crossref
Crossref
Fei Hao & Kaye Kye-Sung Chon. (2021) Contactless service in hospitality: bridging customer equity, experience, delight, satisfaction, and trust. International Journal of Contemporary Hospitality Management 34:1, pages 113-134.
Crossref
Crossref
Marcello Mariani & Rodolfo Baggio. (2021) Big data and analytics in hospitality and tourism: a systematic literature review. International Journal of Contemporary Hospitality Management 34:1, pages 231-278.
Crossref
Crossref
Nebojša Zakić, Maja Ćirić & Nikola Ćurčić. (2022) The impact of sociodemographic variables on customer satisfaction when using digital services of hotels. Ekonomija: teorija i praksa 15:3, pages 13-29.
Crossref
Crossref
Aarti Saini & Rohan Bhalla. 2022. Handbook of Research on Innovative Management Using AI in Industry 5.0. Handbook of Research on Innovative Management Using AI in Industry 5.0
88
97
.
Tuba Türkmendağ & Zafer Türkmendağ. 2022. ICT as Innovator Between Tourism and Culture. ICT as Innovator Between Tourism and Culture
104
121
.
Zafer Türkmendağ. 2022. Mobile Computing and Technology Applications in Tourism and Hospitality. Mobile Computing and Technology Applications in Tourism and Hospitality
162
188
.
Ali Yuce. 2022. Mobile Computing and Technology Applications in Tourism and Hospitality. Mobile Computing and Technology Applications in Tourism and Hospitality
98
119
.
Tomáš Gajdošík & Marco Valeri. 2022. New Governance and Management in Touristic Destinations. New Governance and Management in Touristic Destinations
119
132
.
Ida Kristine Fjelldal, Anna Kralj & Brent Moyle. (2021) Profanity in viral tourism marketing: A conceptual model of destination image reinforcement. Journal of Vacation Marketing 28:1, pages 52-63.
Crossref
Crossref
Wei-Long Lee, Chih-Hsing Liu & Tzu-Wen Tseng. (2022) The multiple effects of service innovation and quality on transitional and electronic word-of-mouth in predicting customer behaviour. Journal of Retailing and Consumer Services 64, pages 102791.
Crossref
Crossref
Muhammad Saeed Meo, Shahzad Ali, Muhammad Saif Ul Islam, Rabia Qammar, Shahan Mehmood Cheema & Mohd Zaini Abd Karim. 2022. Tourism and Hospitality in Asia: Crisis, Resilience and Recovery. Tourism and Hospitality in Asia: Crisis, Resilience and Recovery
75
95
.
Khaw Khai Wah, Al-Zuhairi Omar, Alhamzah Alnoor & Maher Talib Alshamkhani. 2022. Technology Application in Tourism in Asia. Technology Application in Tourism in Asia
53
66
.
Himanshi Dhoundiyal & Priyakrushna Mohanty. 2022. Handbook of Technology Application in Tourism in Asia. Handbook of Technology Application in Tourism in Asia
1265
1285
.
Fernando Almeida, Oscar Silva & Lino Dias. 2022. Latin American and Iberian Entrepreneurship. Latin American and Iberian Entrepreneurship
51
67
.
Chiara Acciarini, Francesco Bolici, Gabriele Diana, Lucia Marchegiani & Luca Pirolo. 2022. Do Machines Dream of Electric Workers?. Do Machines Dream of Electric Workers?
85
98
.
Mustafeed Zaman, Rajibul Hasan & S. M. Riad Shams. 2022. Business Under Crisis, Volume II. Business Under Crisis, Volume II
185
202
.
Tuomas Pohjola, Arja Lemmetyinen & Darko Dimitrovski. 2022. Handbook of e-Tourism. Handbook of e-Tourism
1565
1587
.
S. Volo & A. Irimiás. 2022. Handbook of e-Tourism. Handbook of e-Tourism
119
139
.
Stephan Reinhold, Florian J. Zach & Christian Laesser. 2022. Handbook of e-Tourism. Handbook of e-Tourism
1181
1210
.
Juho Pesonen. 2022. Handbook of e-Tourism. Handbook of e-Tourism
1147
1180
.
Dimitrios Buhalis. 2022. Handbook of e-Tourism. Handbook of e-Tourism
57
73
.
Uglješa Stankov & Viachaslau Filimonau. 2022. Handbook of e-Tourism. Handbook of e-Tourism
1439
1464
.
Roberta Minazzi. 2022. Handbook of e-Tourism. Handbook of e-Tourism
1363
1389
.
Delia Gabriela Moisa & Eleni Michopoulou. 2022. Handbook of e-Tourism. Handbook of e-Tourism
1715
1741
.
S. Volo & A. Irimiás. 2020. Handbook of e-Tourism. Handbook of e-Tourism
1
22
.
Dimitrios Buhalis. 2020. Handbook of e-Tourism. Handbook of e-Tourism
1
17
.
Eduardo Moraes Sarmento & Sandra Maria Correia Loureiro. (2021) Exploring the Role of Norms and Habit in Explaining Pro-Environmental Behavior Intentions in Situations of Use Robots and AI Agents as Providers in Tourism Sector. Sustainability 13:24, pages 13928.
Crossref
Crossref
Apostolos D. Tassikas. (2021) Data Processing and Legal Protection in Contracts in the Technologically Innovative Tourism Sector. European Journal of Tourism, Hospitality and Recreation 11:1, pages 77-90.
Crossref
Crossref
Shushan Wu, IpKin Anthony Wong & Zhiwei (CJ) Lin. (2021) Understanding the role of atmospheric cues of travel apps: A synthesis between media richness and stimulus–organism–response theory. Journal of Hospitality and Tourism Management 49, pages 226-234.
Crossref
Crossref
Emily A. Fogarty. (2020) Visualizing the relationship between geographic and social media network space. GeoJournal 86:6, pages 2483-2500.
Crossref
Crossref
Raffaele Filieri, Elettra D’Amico, Alessandro Destefanis, Emilio Paolucci & Elisabetta Raguseo. (2021) Artificial intelligence (AI) for tourism: an European-based study on successful AI tourism start-ups. International Journal of Contemporary Hospitality Management 33:11, pages 4099-4125.
Crossref
Crossref
Teresa Borges-Tiago, Sandra Silva, Sónia Avelar, João Pedro Couto, Luíz Mendes-Filho & Flávio Tiago. (2021) Tourism and COVID-19: The Show Must Go On. Sustainability 13:22, pages 12471.
Crossref
Crossref
Santanu Mandal & Ritesh Kumar Dubey. (2021) Effect of inter-organizational systems appropriation in agility and resilience development: an empirical investigation. Benchmarking: An International Journal 28:9, pages 2656-2681.
Crossref
Crossref
Yan Feng, Wen Cao, Geon-Cheol Shin & Yeujun Yoon. (2021) The external effect of international tourism on brand equity development process of multinational firms (MNFs). Journal of Brand Management 28:6, pages 578-595.
Crossref
Crossref
Darryl Gibbs, Clare Haven-Tang & Caroline Ritchie. (2021) Harmless flirtations or co-creation? Exploring flirtatious encounters in hospitable experiences. Tourism and Hospitality Research 21:4, pages 473-486.
Crossref
Crossref
Jing (Bill) Xu, Libo Yan & Connie K.Y. Mak. (2021) Service encounter failure, negative destination emotion and behavioral intention: An experimental study of taxi service. Tourism Management Perspectives 40, pages 100886.
Crossref
Crossref
Tan Vo-Thanh, Mustafeed Zaman, Rajibul Hasan, Raouf Ahmad Rather, Rosa Lombardi & Giustina Secundo. (2021) How a mobile app can become a catalyst for sustainable social business: The case of Too Good To Go. Technological Forecasting and Social Change 171, pages 120962.
Crossref
Crossref
Stefano Bresciani, Francesco Ciampi, Francesco Meli & Alberto Ferraris. (2021) Using big data for co-innovation processes: Mapping the field of data-driven innovation, proposing theoretical developments and providing a research agenda. International Journal of Information Management 60, pages 102347.
Crossref
Crossref
T. Pohjola, J. Gronman & J. Viljanen. (2021) Multi-Stakeholder Engagement in Agile Service Platform Co-Creation. Multi-Stakeholder Engagement in Agile Service Platform Co-Creation.
Vanessa Ratten, Vitor Lélio da Silva Braga & Carla Susana da Encarnação Marques. (2021) Sport entrepreneurship and value co-creation in times of crisis: The covid-19 pandemic. Journal of Business Research 133, pages 265-274.
Crossref
Crossref
Kichan Nam, Christopher S. Dutt, Prakash Chathoth, Abdelkader Daghfous & M. Sajid Khan. (2020) The adoption of artificial intelligence and robotics in the hotel industry: prospects and challenges. Electronic Markets 31:3, pages 553-574.
Crossref
Crossref
Huijun Yang, Hanqun Song, Catherine Cheung & Jieqi Guan. (2021) How to enhance hotel guests’ acceptance and experience of smart hotel technology: An examination of visiting intentions. International Journal of Hospitality Management 97, pages 103000.
Crossref
Crossref
Saqib Shamim, Yumei Yang, Najam Ul Zia & Mahmood Hussain Shah. (2021) Big data management capabilities in the hospitality sector: Service innovation and customer generated online quality ratings. Computers in Human Behavior 121, pages 106777.
Crossref
Crossref
Sotirios Varelas, Panagiota Karvela & Nikolaos Georgopoulos. (2021) The Impact of Information Technology and Sustainable Strategies in Hotel Branding, Evidence from the Greek Environment. Sustainability 13:15, pages 8543.
Crossref
Crossref
Agnieszka Izabela Baruk. (2021) The Preferences of Active Final Purchasers Regarding the Environment of Cooperation with Offerors and Benefits Achieved Thanks to Such Cooperation. Energies 14:15, pages 4631.
Crossref
Crossref
Bin Li, Tingting Zhang, Nan Hua & Youcheng Wang. (2021) A dynamic model of crisis management from a stakeholder perspective: the case of COVID-19 in China. Tourism Review 76:4, pages 764-787.
Crossref
Crossref
GuoQiong Ivanka Huang, IpKin Anthony Wong & Rob Law. (2020) Dilemma of Hotel Reviews: The Role of Information Processing and Validation through Metacognition. Journal of Travel Research 60:6, pages 1301-1317.
Crossref
Crossref
María José Viñals, Laura Gilabert-Sansalvador, Anna Sanasaryan, Maria-Dolores Teruel-Serrano & Marino Darés. (2021) Online Synchronous Model of Interpretive Sustainable Guiding in Heritage Sites: The Avatar Tourist Visit. Sustainability 13:13, pages 7179.
Crossref
Crossref
Konstantinos Solakis, Jesús Peña-Vinces, Jesús M. Lopez-Bonilla & Luis F. Aguado. (2021) FROM VALUE CO-CREATION TO POSITIVE EXPERIENCES AND CUSTOMER SATISFACTION. A CUSTOMER PERSPECTIVE IN THE HOTEL INDUSTRY. Technological and Economic Development of Economy 27:4, pages 948-969.
Crossref
Crossref
Francesc Fusté-Forné & Nela Filimon. (2021) Using Social Media to Preserve Consumers’ Awareness on Food Identity in Times of Crisis: The Case of Bakeries. International Journal of Environmental Research and Public Health 18:12, pages 6251.
Crossref
Crossref
Displaying 200 of 304 citing articles. Use the download link below to view the full list of citing articles.
Download full citations list